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Comutitres

Comutitres

www.comutitres.fr

7 Jobs

177 Employees

About the Company

Notre mission : gérer les titres de transport pour l’Île-de-France Depuis plus de 20 ans, Comutitres assure la gestion opérationnelle de la plupart des titres de transport en Île-de-France, tels que les titres Navigo annuel, mois ou semaine, imagine R, Solidarité Transport, Navigo Liberté + et Améthyste. Notre raison d’être : fournir un cadre billettique commun aux différents intervenants du transport public (transporteurs, financeurs, voyageurs) pour faciliter les 9,4 millions de déplacements réalisés chaque jour par les Franciliens. Comutitres, est, depuis le 1er juin 2023, une filiale d’Île-de-France Mobilités, l’autorité organisatrice des mobilités en Île de France. Nos 3 piliers : - L’INNOVATION : nous avons permis le déploiement de nombreuses innovations : nouveaux produits, nouveaux supports, nouvelles bornes de rechargement, systèmes de paiement par smartphone, nouvelles solutions de validation… - LE SERVICE : Au service de tous les acteurs du transport public, nous gérons la souscription et la distribution des titres de transport, la relation client avec les usagers, la redistribution des recettes aux différents opérateurs… - LA SÉCURITÉ : Nos activités s’appuient sur de nombreux systèmes d’information. Nous nous assurons de leur fiabilité et de leur bon fonctionnement dans le temps en sécurisant chaque étape des projets qui nous sont confiés. Nos métiers : - L’ingénierie billettique - La gestion des systèmes d’information - La conduite de projets - La cybersécurité - La relation client - La finance - Les achats Comutitres est certifiée Great Place to Work 2025 !

Listed Jobs

Company background Company brand
Company Name
Comutitres
Job Title
Ingénieur SOC (H/F)
Job Description
**Job Title:** Security Operations Center (SOC) Engineer **Role Summary:** Junior-level role focused on monitoring, detecting, and responding to cybersecurity threats to protect IT infrastructure and applications. Responsibilities include incident response, threat analysis, and cross-team collaboration to enhance security operations. **Expectations:** - Minimum 2 years’ experience in technical IT or infrastructure projects. - Strong IT infrastructure knowledge (on-premise and cloud). - Solid technical English proficiency. - Interest in emerging cybersecurity technologies. **Key Responsibilities:** - Monitor and resolve user tickets within SaaS operations. - Investigate threats and suspicious activities. - Develop threat detection capabilities and new use cases. - Create and maintain incident response plans and resilience strategies. - Design operational cybersecurity services for infrastructure protection. - Facilitate interdepartmental resolution of incidents and alerts. - Analyze SOC tool alerts to assess impacts. - Coordinate cybersecurity services and report performance to leadership. - Serve as a technical resource on implemented solutions. - Conduct cybersecurity technology research (SIEM/SOAR/MISP). - Build tools/processes, manage projects, and oversee GDPR compliance. - Conduct industry research related to cybersecurity and mobility solutions. **Required Skills:** - IT infrastructure management (on-premise and cloud). - Threat detection and incident response. - Cybersecurity tools (SIEM/SOAR/MISP). - Technical English. - Project/contract management. - Cybersecurity policy implementation. **Required Education & Certifications:** - Bachelor’s degree or equivalent in Computer Science (Bac +5).
Paris, France
Hybrid
19-01-2026
Company background Company brand
Company Name
Comutitres
Job Title
Project Management Officer F/H
Job Description
Job title: Project Management Officer (F/M) Role Summary: Lead the governance, portfolio management, and continuous improvement of project processes for a large cross‑functional services portfolio (≈180 studies and projects). Responsible for coordinating internal steering committees, tracking project life cycles, driving release management for key assets, and maintaining the Project Monitor tool. Act as the primary interface with the client (Ile‑de‑France Mobilités) and internal service heads, providing training, change management, and reporting. Expectations: - Deliver timely, accurate reports and dashboards for project status, cost, and risk. - Ensure alignment between steering committees, project deliverables, and client contractual obligations. - Identify and implement process and tool enhancements to improve operational visibility and efficiency. Key Responsibilities: 1. **Steering Committee Management** – Prepare, lead, and document internal projects and corporate committees; track actions and ensure coherence across sessions. 2. **Portfolio Oversight** – Initiate and close studies/projects; monitor progress, financing, and quality; challenge budgets and schedules; support project managers with deliverable oversight. 3. **Project Monitor Tool Governance** – Enhance project tracking processes, update data, and adapt the tool to evolving business needs for optimal visibility. 4. **Operational Support** – Maintain monthly project pages (scenarios, project cards); produce routine and ad‑hoc reports; conduct risk monitoring; propose continuous improvement actions. 5. **Release Management & Change Management** – Manage asset releases, assist service leads, deliver training on project and release processes, and lead collaboration with external IT partners. Required Skills: - Proven PMO experience (≥3 years) with large portfolios (150+ projects, >300 staff, high‑volume client base). - Mastery of portfolio management tools (e.g., Project Monitor, JIRA, MS Project) and collaborative platforms (Confluence, Teams). - Strong communication, stakeholder management, diplomacy, and pedagogical skills. - Analytical mindset: track KPIs, challenge forecasts, and drive data‑driven decisions. - Proficiency in Microsoft Office (Outlook, Teams, Office Suite). Required Education & Certifications: - Bachelor’s (Bac +3) to Master’s (Bac +5) degree in Business, Management, or related field. - PMO or Project Management certification preferred (PMP, Prince2, or equivalent). ---
Paris, France
Hybrid
Junior
19-01-2026
Company background Company brand
Company Name
Comutitres
Job Title
Chef de projet Technique F/H
Job Description
Technical Project Manager Role Summary Lead technical projects related to IT infrastructure, cloud (AWS, Microsoft 365), cybersecurity, and IT operations within an operational and infrastructure division. Coordinate cross-departmental teams and external stakeholders to deliver solutions aligned with functional and technical requirements. Expectations - Execute end-to-end project lifecycle management for IT infrastructure and digital transformation initiatives. - Align project outcomes with stakeholder priorities and regulatory compliance standards. - Ensure successful deployment of solutions while managing risks, budgets, and timelines. Key Responsibilities - Plan and execute technical projects, including scoping studies, risk assessments, and actionable timelines. - Define and implement service evolution strategies responsive to client and stakeholder needs. - Oversee testing strategies, deployment plans, and post-implementation reviews. - Collaborate with infrastructure, DevOps, security, and operations teams to finalize deliverables. - Manage vendor partnerships and public procurement processes for technical services. - Coordinate cross-functional teams (architecture, security, IT operations) and external partners (cloud providers, transportation stakeholders). - Facilitate stakeholder communication, documentation, and change management for project adoption. Required Skills - Technical project management (Agile, Prince2, Waterfall). - IT infrastructure and cloud technologies (AWS, Microsoft 365, cloud security). - Risk management, budget control, and stakeholder alignment. - Technical documentation and cross-functional collaboration. - ITIL, cybersecurity frameworks, and regulatory compliance (GDPR). - Proficient in project tools (Jira, MS Project, Confluence). - Advanced negotiation and communication skills for diverse stakeholders. Required Education & Certifications - Bachelor’s degree or equivalent (Bac+5) in engineering, computer science, or business. - Minimum 5 years leading technical projects. - Certifications in ITIL, PMP, or cloud platform expertise (AWS/Azure) preferred.
Paris, France
On site
Mid level
19-01-2026
Company background Company brand
Company Name
Comutitres
Job Title
INCIDENT MANAGER F/H
Job Description
Job Title: Incident Manager (F/M) Role Summary: Lead the end‑to‑end management of incidents to maintain service continuity and meet quality and timeliness commitments. Oversee incident logging, prioritization, resolution coordination, stakeholder communication, escalation, reporting, and continuous improvement. Expectations: - Advanced proficiency in English for clear reporting and communication with internal and external stakeholders in both French and English. - Demonstrated knowledge of ITSM processes (incident, problem, change) and best practices for continuous improvement. - Ability to analyze impacts, synthesize information, and drive corrective actions effectively. Key Responsibilities: - Receive, qualify, and record incidents in the ticketing system. - Assess impact and urgency, assign priority levels, and document rationale. - Mobilize technical and functional teams to resolve incidents. - Provide regular updates to stakeholders on status and timelines. - Maintain complete traceability in the system through comments and status changes. - Trigger escalation procedures when blockers or delays occur. - Generate incident reports (KPIs, trend analysis, lessons learned). - Recommend and implement corrective and preventive actions to reduce recurrence. Required Skills: - Proficiency with ITSM frameworks (ITIL, ISO 20000). - Experience with ticketing tools such as ServiceNow and Jira. - Knowledge of monitoring and supervision tools (e.g., Nagios, Zabbix, Datadog). - Strong analytical, synthesis, and problem‑solving abilities. - Excellent written and verbal communication in English and French. - Collaborative mindset for cross‑functional coordination. Required Education & Certifications: - Bachelor’s (Bac+2) to Master’s (Bac+5) degree in Information Technology, Systems Management, or related field. - Minimum 5 years of proven incident management experience. - ITIL Foundation certification (advantage).
Paris, France
Hybrid
Mid level
19-01-2026