REAKT Recruitment Ltd

About the Company

REAKT was created after forging a successful reputation in the Managed Print & Document Solutions market for almost 10years.

Being clients & candidates first port of call for their recruitment needs, it was time to create something specifically for this marketplace.

Reputation, Experience Knowledge & Trust is paramount in this industry and helped to form the REAKT Recruitment brand

Reputation
Experience
Accountability
Knowledge
Trust

Specifically recruiting talent Globally within our focus areas:-

* Document Management/Workflow Automation/ECM/ Information Management IIM / Data Capture
* RPA / AI
* Managed Document Services
* Managed Print Services
* BPO / KPO
* Digital Transformation
* Legal Document Services
* SaaS
* Managed Services

Typical vacancies that we have succession in filling include:

Sales - New Business & Account Management ranging from Telesales up to Director level

Technical & Professional Services - Pre/Post Sales, Field Engineers, Analyst, Software Engineers, Solutions Architect, Consultant, Project Managers

Permanent & Freelance / Contract

We recognise that it's not always about just 'filling a vacancy' but also, about finding the candidate the right opportunity.

Get in touch to discuss how we can help you info@reaktltd.com / +(0) 7850 162 686

Listed Jobs

Company Name

REAKT Recruitment Ltd

Job Title

Field Service Technician

Job Description

Job title: Field Service Technician Role Summary: Provide on‑site installation, configuration, maintenance, and repair of advanced mail opening and document scanning automation systems for office and warehouse customers. Deliver high‑quality customer service while ensuring system reliability and uptime. Expectations: - Install, commission, and test equipment before handover. - Conduct preventive maintenance, troubleshoot mechanical, electrical, and software issues, and apply service updates. - Train users and maintain accurate service records. - Communicate clearly with customers, providing progress updates and fostering positive relationships. Key Responsibilities: - Install, configure, test, and commission new automated equipment. - Perform preventive maintenance, diagnostics, and repairs on automation and document handling systems. - Update software and hardware components per technical bulletins. - Train customers on safe operation, maintenance procedures, and best practices. - Provide regular status reports, maintenance logs, and expense submissions. - Collaborate with technical support teams to resolve complex issues and share feedback for system improvement. - Uphold service standards and represent the company positively in all interactions. Required Skills: - Proven field‑service experience in automation or mechanical/electrical maintenance. - Strong diagnostic, problem‑solving, and troubleshooting abilities. - Excellent interpersonal and communication skills. - Proficient with Windows OS, Microsoft Office, and Microsoft Teams. - Ability to work independently and manage time effectively. - Physical ability to lift equipment and operate in varied environments. - Full, clean UK driving licence. Required Education & Certifications: - Technical or engineering diploma in mechanical, electrical, or automation disciplines. - Certifications related to automation, maintenance, or electrical safety (e.g., NICEIC, IPC, or equivalent) are preferred. ---

United kingdom

Remote

29-10-2025