Job Specifications
Requisition ID: 231716
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Investigator contributes to the overall success of Digital Forensic Services / Corporate Security in Canada by ensuring that individual goals, plans, and initiatives are executed and delivered in support of the team's business strategies and objectives. All activities must be conducted in compliance with governing regulations, internal policies, and procedures.
Is this role right for you? In this role, you will:
Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
Actively pursue effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Global Sales Principles, while ensuring the adequacy and effectiveness of day-to-day business controls to meet obligations related to operational, compliance, AML/ATF/sanctions, and conduct risk
Develop and maintain reliable information sources and liaise with law enforcement, regulators, industry partners, and other corporate security personnel to gather intelligence and execute remedial actions that support the department's mandate
Champion a high-performance environment and contribute to an inclusive workplace
Technical Investigations:
Investigate and manage known or suspected cyber-enabled crimes--both internal and external--against Scotiabank and its affiliates, ranging from medium to high complexity. Gather sufficient evidence to support potential criminal or civil remedies
Contribute to Cyber Incident Response Team (CIRT) investigations, High-Priority Investigations (HPIs), major case management, and critical incidents led by Corporate Security Investigation Services. This may require global travel
Support the use of data analytics and advanced search techniques to analyze electronic media and uncover digital artifacts related to criminal behavior
Digital Fraud Investigations:
Conduct digital fraud investigations to identify trends and, where possible, perpetrators, including their tactics, techniques, and procedures (TTPs). Provide recommendations on fraud risk mitigation strategies to stakeholders and line management
Investigate various forms of cyber-enabled fraud such as phishing, malware, social engineering, account takeovers, targeted attacks, and crimeware affecting the Bank and its customers globally
Maintain awareness of evolving trends in cyber-enabled crime, investigative techniques, and digital delivery systems within Scotiabank and the broader financial industry
Assist in developing and presenting digital fraud investigation metrics, statistics, and trends to management and stakeholders. Provide recommendations to enhance the Bank's fraud detection and response capabilities
Forensic Examinations:
Conduct medium to high complexity digital forensic investigations on electronic devices, networks, and cloud-based services. Collect, preserve, analyze, and interpret digital evidence related to misconduct investigations
Ensure allegations are substantiated and provable, with a high likelihood of successful outcomes to mitigate civil liability. Develop and execute forensically sound action plans with detailed documentation
Prepare high-quality forensic investigative reports for senior management, stakeholders, or legal proceedings. Clearly communicate complex technical findings to non-technical audiences, including executives, legal teams, and law enforcement
Testify and represent Scotiabank and its affiliates as an expert witness in criminal and civil proceedings, as required
Contribute to the management of the Digital Forensic Lab, ensuring proper handling of digital evidence throughout its lifecycle. Maintain forensic standards, procedures, and chain of custody documentation to ensure evidence integrity for legal proceedings
Technical Consultation and Project Collaboration:
Participate as a consultative SME in new product initiatives across the Bank, advising on security controls and recommending enhancements to reduce cybercrime exposure
Contribute to the development and delivery of educational presentations on cybercrime trends, training materials, and knowledge-sharing sessions for global Corporate Security digital forensic investigators and other Bank staff
Collaborate with management and departments on major projects, such as system or application development and implementation, to support investigations
Support continuous improvement of investigative methodologies, processes, technologies, and tools to ensure alignment with departmental goals and strategic objectives
Skills
Do you have the skills that will enable you to succeed? We'd love to work with you if you have experience with:
Post-secondary university degree in Computer Science, Engineering, or Information Technology
Minimum of 3-5 years of experience in Digital Forensics, Cyber Security, or Information Technology
Working knowledge of the Criminal Code of Canada, the Canada Evidence Act, and provincial interpretations related to computer crime
Proven ability to work independently as a self-starter, exercising sound judgment in complex investigations
Strong problem-solving skills with the ability to assess, analyze, and respond to cyber-enabled threats swiftly
Skilled in building trusted relationships and effectively networking with internal and external stakeholders
Excellent communication skills--able to convey technical findings clearly in both written and verbal formats
Advanced forensic expertise in handling and analyzing digital evidence using sophisticated tools and technologies
Comfortable adapting to emerging technologies and crime trends to support secure digital transformation
Able to manage multiple priorities under pressure and respond to global incidents on short notice
Knowledgeable in banking systems, financial crime, and money laundering techniques to support investigative efforts
Capable of conducting investigations with minimal supervision and determining appropriate legal referrals
Spanish language skills are an asset
What's in it for you?
In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed!
You'll be part of a diverse, collaborative, innovative, and high-performing team
We offer a competitive rewards package.
You will relish work-life balance, team events, and opportunities to participate in the community.
Your career matters! You will have access to career development and progression opportunities.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth...