Job Specifications
Infrastructure Observability Engineer - Leading Trading Company
Location: London, UK
Contract Type: Permanent
Salary: Excellent / Competitive Market Salaries + Benefits
About Our Client
Our client is a well-established trading company with a strong presence in the global commodities market. They are committed to leveraging cutting-edge technology solutions to drive operational excellence and maintain their competitive edge in the fast-paced trading environment.
The Role
We are seeking an experienced Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impact analysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager.
The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and reducing mean time to resolution (MTTR) through intelligent alerting and root cause analysis.
Key Responsibilities
Own and evolve the enterprise observability strategy across all infrastructure tracks
Design, implement, and support event management and impact analysis workflows using platforms such as BMC Helix Operations Manager
Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring and alerting framework
Apply AIOps principles to reduce alert noise, detect anomalies, and predict/prevent potential outages
Collaborate with infrastructure, application, and service desk teams to define meaningful service-level metrics and dashboards
Maintain and extend the configuration of monitoring tools, event enrichment, suppression rules, and correlation logic
Develop and support automation for observability platform configuration using Infrastructure as Code
Define best practices for monitoring new platforms and services in collaboration with engineering and operations teams
Support the integration of observability data with ITSM platforms (e.g., Ivanti Neurons ITSM) to streamline incident and change processes
Ensure observability platforms are reliable, secure, well-documented, and continuously aligned with business requirements
Essential Requirements
Specialist Knowledge:
Demonstrable experience in observability engineering, infrastructure monitoring, or event management roles
Experience with traditional and modern observability stacks such as SCOM, SolarWinds, Prometheus, Grafana and Elastic Stack (ELK)
Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms
Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis
Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling
Solid understanding of networking fundamentals
Excellent problem-solving skills with the ability to diagnose complex issues using observability tools and logs
Exposure to cloud-native monitoring for platforms such as Azure Monitor, AWS CloudWatch, or Google Cloud Operations
Experience with implementing self-healing alerts/systems based on tools such as VMware vCF Operations, Syslog Splunk and VMware LogInsight
Proficiency with observability of Kubernetes clusters
Professional Experience:
Minimum of 3 years of experience in Infrastructure Observability Engineering
Experience working within financial services or trading environments (highly desirable)
Educational Background:
Bachelor's degree in Computer Science, Information Technology or a related field
Key Competencies
Strong problem-solving abilities
Ability to improve business processes
Able to use initiative and work independently
Strategic planning and implementation skills
Excellent communication skills with the ability to engage stakeholders at all levels
Ability to work under pressure in a fast-paced, time-sensitive trading environment
Key Relationships
You will work closely with:
Outsourced Event & Impact Management Team
Outsourced Monitoring Administration Teams
Engineering Teams (Platform, Windows, Networks, SQL Server & Oracle)
Vendor management teams
Change, Incident & Problem Managers
Outsourced IT management
About the Company
With over 25 years of experience our recruiters know the industry back to front and inside out. Our success has come from their ability to be able to source not just excellent candidates but the right candidates.
We are a driven and focused team with a winning formula for success based on three components; honesty, integrity and professionalism, values that are upheld by every employee. Our ethos has led to us developing many long-standing relationships with many clients and candidates alike in an ever-expanding network of ...
Know more