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ContactMonkey

Software Engineering Manager

Hybrid

Toronto, Canada

Full Time

25-08-2025

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Skills

Communication Teamwork Ruby Go Prioritization Problem-solving Decision-making Attention to detail Training Coaching Programming AWS Software Development Agile Recruitment Analytics

Job Specifications

Hey there! We're ContactMonkey

Our mission? To power measurable employee engagement worldwide. And we'd love for you to join our team!

About the job - Engineering Manager

Join the Engineering team, where you'll have the opportunity to manage high-performing teams while tackling complex challenges in a fast-paced, agile environment. Our Engineering Manager doesn't just manage projects, they collaborate closely with colleagues to create innovative solutions that make a real impact.

In this role, you'll report to our Director of Engineering and work towards scaling our engineering capabilities in 2025 alongside a team that strives for excellence every day.

Your impact

Managing pods of 3-6 engineers who work with a dedicated Product Manager and Designer.
All aspects of growth coaching, skills development and performance management.
Working directly with the Director of Engineering to establish and refine departmental policies and standards that help us succeed.
Collaborating with PMs and Designers to guide project delivery.
Sharing the value of your experience on engineering best practices.
Helping to turn uncertainty into actionable plans
Helping with hiring and onboarding of new technical team members.
Coordinating infrastructure changes with appropriate teams.
Helping to deliver on our engineering roadmap making sure our application is secure, performant and growing ahead of need.
This is not a hands-on coding position. Your energies will be needed at a higher level than that.

About you

Have at least 5+ years of experience managing teams within the Software Development industry.
Experience working with backend and frontend web programming frameworks.
Have experience with people management responsibilities, including performance management, training and development, recruitment efforts, and onboarding/training planning.
Are equipped with the skills to manage technical initiatives, project planning and prioritization amongst teams' skill sets and project load.
Are passionate about growth coaching and helping others reach their potential.
Can effectively communicate and work with stakeholders, both technical and non-technical, including executive levels.
Are an effective listener with attention to detail, tenacity and the ability to self-manage
Have well developed problem-solving skills with an investigative mentality, decision-making ability and a capacity for strategic and associative thinking.
Enjoy participating in discussions and brainstorming sessions for new initiatives and documenting technical requirements.
You have successfully built and grown teams of software developers during your career.
A track record of great teamwork and the ability to work independently and drive projects to completion.
Have an interest in putting development and management best practices in place.

How you can stand out

Educated to degree level with a proven ability for self-learning and development.
Interest in the latest trends in UI/UX.
Experience with building web applications in Ruby on Rails or VueX web application design.
Experience with AWS, CircleCI and the use of container strategies in production environments.
Your experience and technical depth allow you to develop and mentor others as well as build trust and credibility with your team.

What we bring to the table

100% employer-paid benefits and a flexible spending account from day one

Work from anywhere in the world for up to 6 weeks

Stock option plan for a stake in our success

Generous vacation package to take well-deserved breaks

Summer Fridays in July and August (enjoy that extra long weekend)

One personal day and one volunteering day to give back to the community

Five health days per year

Beautiful downtown Toronto office for hybrid work--stocked with all the best snacks

Who We Are

Imagine being part of a team of brilliant minds, all shaping the future of workplace communication. Here at ContactMonkey, we're not just sending out traditional emails with our internal comms software; we're changing the way companies connect and communicate with their people. Brands like IKEA, Roku, KMPG, and countless others are using our solution to transform employee engagement.

Our all-in-one platform--featuring a drag-and-drop email builder, engagement tools, and analytics--makes it easy for businesses to create, send, and measure their internal email campaigns directly within Outlook or Gmail. This way, internal communications go from being ignored to binge-worthy, sparking more opens, clicks, and conversations.

We've been on an explosive growth streak over the past few years, and we're not slowing down anytime soon. Here's a bit of what we're proud of:

Ranked by the Globe & Mail as one of Canada's fastest-growing companies
Recognized in 2023 Deloitte Technology Fast 50(tm) awards for the highest revenue growth over the past four years
Recognized in 2023 Deloitte Technology Fast 500(tm) as one of the fastest-growing companies in North America

About the Company

ContactMonkey is an internal email software that integrates with Outlook, Gmail, Microsoft Teams, HRIS, and SMS, allowing communicators to create and send engaging employee emails in minutes. Our solution not only frees up valuable resources for strategic initiatives, but also provides powerful tracking and analytics tools, offering deeper insights into employee engagement, needs, and preferences. With real-time data at their fingertips, communicators can optimize their messaging and make informed decisions to better connect... Know more