Skills

Communication Python JavaScript SQL PostgreSQL GitHub Problem-solving Programming Databases

Job Specifications

Are you a problem solver? Do you like helping customers with their issues? Do you hate monotony? You read code like you read H2G2? Debugging is in your blood and troubleshooting is your DNA?

Join the Technical Support Team of the fastest growing IT company in Belgium!

Your mission, if you accept it, will be to solve highly complex issues for customers and partners. Your tools will be our top-of-the-line ticketing system, your company-issued computer, and most importantly your brain. You will be the last line of defense between clients and chaos. Communication with customers are strictly through emails (direct calls may happen once a year but don't worry, you will be coached for that).

Programming Languages: Python, SQL, JavaScript
Database: PostgreSQL (with object relational mapping)
Collaboration platform: GitHub
Development model: Open with external community
Framework: Odoo itself is a framework

RESPONSIBILITIES:

Identify problems, analyze them, make 'em disappear
If you can't solve it, another team may, dispatch it to the correct one
Provide quick and accurate feedback to customers
Develop or improve internal tools to make the job easier
Maintain and evolve your solutions as needed

MUST HAVE:

Expert in at least one programming language
Object-oriented programming, object modeling and relational databases
Analytical and problem-solving skills
Diplomacy & communication
Fluent in English

WHAT'S GREAT IN THE JOB:

Diversity is the motto of the Technical Support. You will work on various and unique issues in all the modules of Odoo, across multiple version of our software, in contact with all the other Developer and Functional Support teams. You. Will. Never. Get. Bored.
You will be autonomous, nobody to look over your shoulder, but if you need help a colleague will always be available to answer your questions.
Every ticket is a challenge, every issue is a learning experience, and we have lots.
You get to see the direct impact of what you made.
You can switch to any developer team later.
An attractive package: car, fuel card, up to 35 days off per year, meal vouchers (8EUR/day), eco-cheques (250EUR/year), hospital insurance, group insurance, representation fees to cover all your expenses, and much more!
CDI full time (38h/week) with homeworking 2 days/week.

About the Company

Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA. Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partners network. The community is comprised of more than 1,500 active members and has contributed more than 4,500 modules to the ongoing enrichment of Odoo. The network of certified partners, established in more than 120 countries, deploys the solution loc... Know more