Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Business Unit/Role Specific Information
US Consumer Services (USCS): The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
How will you make an impact in this role?
We are looking for a Summer Product Development Graduate intern to support the team on critical and innovative projects. The summer intern will own a project contributing to either the launch or evolution of our card, lending, or membership (I.e. travel, dining, etc.) services products.
This person will contribute to product vision, strategy, and delivery of our digital products and gain invaluable experience.
Product Managers at American Express play a central role identifying customer needs, building outstanding experiences, and leading teams across the company to launch these products. This is a fast-paced team driving the development of card member solutions and partner experiences at American Express.
Minimum Qualifications
Currently enrolled in a Master's degree program.
Master's degree candidates with an expected graduation date between December 2026 and June 2027.
Preferred Qualifications
Proven interest in card, lend or membership focused products (I.e. travel, dining, etc.).
Accountability for the end-to-end experience, immersed in the customer experience and performance metrics.
Phenomenal team player who is naturally curious about how things work, flexible, and comfortable with ambiguity.
Consistently seeks feedback from a diverse group of colleagues and partners, demonstrating clear actions taken to respond.
Entrepreneurial thinker who's organized, have great attention to detail, and can multi-task.
Strong analytical, problem-solving/quantitative skills.
Willing to take risks, experiment, and share fresh perspectives.
Proficient in analytical and presentation tools, including Excel and PowerPoint.
Excellent written and verbal communication skills, and ability to present ideas clearly.
Salary Range: $38.45 to $87.00 hourly + sign-on bonus
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Flexible working arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise