Job Specifications
Role: Senior Automation Engineer
Reports to: VP of Technology
Team: Technology
Location: Holborn, London
Office Policy: 3 days in person, 2 days at home each week
Contract type: Permanent, full time
Who We Are
As one of the fastest growing companies in the UK, we've redefined how a for-profit business makes a meaningful social impact. As the first to scale in the UK and reach profitability, Omaze has also raised over PS80 million for charities and created close to 40 millionaires through its life changing house and prize draws. In addition to working with beloved charities such as British Heart Foundation, Comic Relief, Alzheimer's Research UK, RSPCA, we've also partnered with exceptional celebrity ambassadors including Prince William, David Beckham, Brian Cox and more. Omaze is building a business and culture committed to growth and creating significant social impact on a global scale.
Head to Omaze.co.uk to learn more about our mission.
Why You'll Love Working At Omaze
Growth: Omaze is one of the fastest-growing companies in the world.
Impact: Join a team of world changers dedicated to creating a ripple effect of good.
Pioneering: Be part of something no one has done before.
Culture: We work hard, grow together, and spread joy along the way.
About The Job
As a Senior Automation Engineer at Omaze, you will play a pivotal role in scaling our operations and enhancing user experience through automation and AI-enabled solutions. You will lead initiatives to explore, prototype, and implement automation systems that improve business performance and operational efficiency. Your expertise will help foster innovation across the company while enabling technical and non-technical teams to embrace modern tooling.
What You'll Be Doing
Drive AI & Automation Strategy
Champion the strategic adoption of automation and AI technologies throughout Omaze.
Stay ahead of emerging trends and identify high-impact use cases across the business.
Lead feasibility assessments and experimentation, validating the potential of new technologies before broader deployment.
Prototype & Implement Solutions
Partner with Product, Delivery, Customer Experience, and other teams to design and deliver practical automation workflows.
Build end-to-end prototypes using a mix of SaaS platforms, internal tools, APIs, and AI services (e.g., OpenAI, Zapier, n8n).
Own technical delivery from ideation to execution: ensuring scalability, maintainability, and measurable value.
Apply low-code/no-code and AI-assisted development techniques to move quickly and iterate effectively.
Enable Team Capabilities
Create and facilitate hands-on training, bootcamps, and enablement sessions for internal teams.
Equip non-technical users with the skills and confidence to engage with automation tools and platforms.
Develop internal documentation, guides, and reusable templates to support ongoing team adoption.
Promote a Culture of Innovation
Foster a mindset of experimentation and creative problem-solving across teams.
Advocate for continuous improvement by highlighting successful use cases and encouraging team contributions to the automation roadmap.
About You
You are a systems-minded engineer who thrives in dynamic environments, has a passion for automation, and understands how to bridge business needs with technical solutions. You're excited about emerging tech and you're energized by empowering others.
Required
Skills & Experience
5+ years in system engineering, software engineering, or technical operations - ideally in fast-growing tech or consumer-facing companies.
Strong experience with Python, including building and deploying enterprise-grade solutions. Deep understanding of scripting, backend development, and API integration at scale.
Hands-on experience with TensorFlow, PyTorch, Hugging Face, or similar ML frameworks
Experience with infrastructure as code (e.g., Terraform), version control systems (e.g., GitHub), and CI/CD practices.
Expertise with automation tools like Zapier, n8n, or Make.com.
Experience building AI-enhanced workflows using platforms like OpenAI, Cursor, or Supabase.
Experience building and deploying custom GPTs or similar large language model-based agents, including prompt engineering, system instruction design, RAG models and workflow integration.
Familiarity with low-code/no-code platforms for rapid prototyping.
Proven ability to translate complex technical concepts for non-technical audiences and facilitate learning.
Nice To Have
Hands-on experience with AWS or GCP infrastructure.
Previous exposure to customer support or business operations automation at scale.
Not sure you meet the requirements? Apply anyway, we love talking to amazing people.
We actively seek out diversity of thought and experience to drive innovation. We welcome all backgrounds, identities, and perspectives and work hard to ensure that every Omaze employee can bring their authentic self to work at all times.
What's In It For You
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