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Christian Dior Couture
Full-Time Sales Associate - Harrods, London UK

Full-Time Sales Associate - Harrods, London UK

On site

London, United kingdom

Full Time

12-09-2025

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Skills

Communication Sales Relationship Building Product Knowledge Customer Service Marketing

Job Specifications

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Harrods concession in London, to develop client relationships and to become a specialist in Dior couture.

Job responsibilities

Responsibilities

To greet, serve and advise customers giving the highest standard of customer service at all times.
Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
To deal effectively with customer complaints by liaising with the line manager when necessary.
Ensure a knowledge of sales targets and department performance on a daily and weekly basis
Follow all stock management procedures
Support the team to maintain the highest standards of housekeeping and display within the department.
To be conversant with selling systems, cash and credit and exchange procedures.
To maintain the highest standards of housekeeping and retail standards within the store
Take all actions necessary to maximise security and prevent theft of product
To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
Participate in team meetings and make a positive contribution
To carry out any additional duties as directed by the management team.

Profile

Experience Required

Strong knowledge of Ladies Ready-to-Wear and Leather Goods
Previous experience within luxury fashion
Excellent communication and relationship building skills
An existing client book and the ability to build long-term relationships with clients
A passion for Christian Dior and our collections
Strong knowledge of fashion and trends

Additional information

Must be able to work full-time (Monday-Sunday availability)

About the Company

Welcome to Christian Dior Couture, House of Dreams, House of Talents. Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativ... Know more