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Selfridges

Product Manager

On site

London, United kingdom

Full Time

12-09-2025

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Skills

Leadership Problem Solving Go Salesforce Product Management Architecture Agile Analytics Snowflake

Job Specifications

Job Introduction

A bit about the role:

Are you a motivated self-starter who is looking for their next step in Product Management? Are you a natural collaborator, a champion for simplicity, and excited by the opportunity to shape the roadmap of the Customer and Enterprise Data at Selfridges?

If the answer to these questions is 'yes' then you're just the kind of person we're looking for!

As Product Manager, you will help to define the roadmap of your product area, ensuring this is aligned with and supported by your stakeholders. You will report into the Product Lead, working cross-functionally with business, tech and support teams to create and elaborate comprehensible user stories which can be effectively prioritized, estimated and developed.

You will demonstrate leadership through influence, fostering collaborative ways of working and championing user-centric, data-driven product decisions that help deliver innovative experiences.



As a Product Manager you will:

Support the domain's vision, strategy and OKRs by ensuring that user stories are well defined and prioritised for development
Work with business and tech teams to ensure that relevant requirements and detail are identified and captured
Manage your backlog, including defining user stories, acceptance criteria, with a focus on effective prioritisation
Work collaboratively with the Delivery Manager to facilitate sprint ceremonies, manage cross dependencies and ensure that the impact of a change is understood
Build a clear understanding of our technical architecture within your area
Be the 'go to' person within your squad for all queries and questions about your product, clearly communicating business requirements to the team
Build and maintain relationships with your key stakeholders
Collaborate with teams like Customer Analytics and Personal Shopping Services to define requirements that support a data-led approach to problem solving
Support UAT by collaborating with QA teams, business analysts and key stakeholders to ensure a continuous feedback loop



A Bit About You

Solid product development experience and a thorough understanding of the complete product lifecycle
Confident working in an agile environment with cross-functional squads
Highly organised, motivated, and able to work well as part of a collaborative team
Articulate and confident communicator across business and technical audiences
Experience in writing clear and succinct user stories with strong acceptance criteria
Familiar with using data to support prioritisation decisions and agreeing suitable scope for initiative launches
Knowledge of Salesforce is essential and understanding of Snowflake is desirable
Ability to work in a fast paced, dynamic environment and to tight deadline
A passion for problem solving and creative thinking

Selfridges

About the Company

Our business was founded by American entrepreneur Harry Gordon Selfridge in 1909 and is widely regarded as the first and best example of a modern department store. In 2018, Selfridges was recognised as the Best Department Store in the World for an unprecedented fourth time, and will retain the honour until 2020. Selfridges has been a leading London retail destination and a UK landmark for over a century, challenging the rules of retail from day one. This award acknowledges that Selfridges has outstanding leadership in deli... Know more