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TP Infinity
English-Speaking Microsoft Customer Experts

English-Speaking Microsoft Customer Experts

On site

Paris, France

Full Time

14-09-2025

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Skills

Customer Service

Job Specifications

You're the player we're missing on this TOP Team!

We're looking for a Customer Expert. You will manage and respond to customer inquiries via different channels, providing exceptional customer service by being a good listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client's products, services, and promotions.

What You'll Be Doing

Keep every customer engaged with a direct and friendly touch.
Boost the client's business by showcasing their products and services.
Handle sensitive customer data with utmost care and confidentiality.

The TOP Team Is Looking For Someone Who

Has a 90% and up English level.
Enjoys helping others and solving situations with a positive attitude.
Is proactive, responsible, empathetic, and a good listener.

Let's Talk About Benefits

Long-term contract.
Employee fund.
Volunteer programs.
Career plan.
Life insurance coverage.

This Is What Sets Us Apart

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work(r) as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!

About the Company

TP Infinity, the digital arm of Teleperformance, is comprised of a diverse team of more than 650 strategists, data lovers, tech enthusiasts, creative masterminds and operations gurus operating in 20+ countries across North & South America, Europe, Asia and Africa who are united by a common purpose: to push the boundaries of CX. Know more