Skills

Communication Risk Management Training

Job Specifications

Job Description

Do you want to work for an organisation that values difference and includes everyone?

Then the Environment Agency is the organisation for you

Your work will help the Environment Agency Inspect, repair, maintain and manage our flood risk assets and work with others to ensure delivery of river maintenance across the area. Our flood risk assets (such as flood walls, embankments and flood storage areas) reduce flood risk to people and properties throughout Hertfordshire and North London.

You will help manage our asset data to ensure it is of the best quality and can be relied upon to inform our future investment programme and make evidence-based decisions across our asset management activities. You will also assist other members of the team to help ensure that projects delivering refurbishment to and replacement of, or new flood risk management assets provide the most appropriate long-term solutions and are safe for us to maintain.

You will also assist other members of the team to help ensure that projects delivering new flood risk management assets provide the most appropriate long-term solutions and are safe for us to maintain.

You will use your excellent communication skills to liaise with a range of internal colleagues, external organisations and individually with customers who require help or information from us.

Responding to incidents is a central part of what we do.

You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

The team

Asset management plays a huge part in the work that the Environment Agency does; reducing the impact of flooding and protecting communities.

We're involved in the whole lifecycle of our assets from planning, delivery and maintenance, to responding to incidents and decommissioning. It also means managing the effects of climate change. We look after a diverse range of assets in our area and such a broad scope of work calls for diverse, multi-skilled teams.

Experience/skills Required

We are looking for enthusiastic, driven, and adaptable people to join our Asset Performance team.

You will be:

Organised and good at prioritising tasks
Proficient in the Microsoft Office suite of programs, experience in GIS systems would be advantageous but is not essential as training can be given
A strong team player with excellent communication skills
A good problem solver with plenty of initiative, with the ability to make sound decisions based on data and evidence.
You will need good inter-personal skills to develop relationships with internal and external customers
Keenness to learn and develop

Contact and additional information

It is our ambition to champion diversity through building a workforce as diverse as the communities we serve. We welcome applications for flexible working patterns/ job shares.

Herts and North London offer a hybrid way of working, with a mix of in office, on site and working at home where business needs allow.

For more information on working for us see environmentagencycareers.co.uk

Important: Your answers to the capability questions will be used to determine interview selection - please draw out your skills and experience in your response. Using the STAR technique (Situation, Task, Action Result) can help when formulating your answers.

Interviews are expected to take place during September/ October.

For any questions relating to this role, please contact WFGPG_HNL@environment-agency.gov.uk

Full UK driving licence preferred.

Length of contract

Up to 6 MONTHS

Competence 1

Communicates Effectively

Description

Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Q) Using an example to illustrate your answer, please tell us about a time when you've had to communicate a message effectively to someone - what was the situation and how did you approach it?

Competence 2

Data and Information Management

Description

Description: Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Q) Using an example to illustrate your answer, please tell us about a time when you had to use or manage data to achieve an objective, what steps you took and what the outcome was.

Competence 3

Takes Decisions and Solves Problems

Description

Description: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.

Q) Using an example to illustrate your answer, please tell us about a time when you had to make an important decision. What were the factors you considered and what was the outcome?

Competence 4

Manages Self

Des

About the Company

We are the Environment Agency. We are the biggest and most wide-ranging environmental regulator in Europe. We work with businesses and communities to protect and improve the environment, for people and wildlife. And the need for our work is becoming ever more important. We protect and improve the environment across England to: • reduce the risks to people and properties from flooding • help businesses and communities adapt to climate change • reduce pressures on biodiversity • help businesses to make sure they don’t harm ... Know more