Job Specifications
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world--all in a flexible, award-winning workplace.
We are seeking a Site Reliability Engineer II to join our Release Engineering team in our Toronto office. You will be instrumental in building and maintaining our platform engineering solutions, focusing on CI/CD enablement, Kubernetes infrastructure, and developer tooling. You'll work closely with development teams to improve deployment workflows and platform reliability.
Key Responsibilities
You deploy, configure, monitor, and optimize highly available Kubernetes clusters on AWS/EKS
You help maintain the overall health of the platform, including triaging and troubleshooting production issues, monitoring system capacity, and working with other technical teams to ensure adherence to compliance and security best practices
You continuously strive to improve the internal developer experience and the software development lifecycle
You stay current on technical trends to suggest innovative tools and approaches to interesting problems
You participate in a 24/7 on-call rotation. And yes, we use PagerDuty to manage our on-call schedules
Basic Qualifications
3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles
Experience with Kubernetes and container orchestration
Experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure)
Proficiency in at least one programming language (e.g. Python, Ruby, Go, etc.)
Experience with Infrastructure as Code, (e.g. Terraform, Cloudformation)
Preferred Qualifications
Experience with monitoring, observability, and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Prometheus, Grafana)
Knowledge of configuration management systems (e.g. Ansible, Chef, Puppet)
Experience in automating releases, continuous integration/delivery systems and relevant tools (e.g. Jenkins, CircleCI, Travis CI, Buildkite)
Experience with GitOps practices and tools like ArgoCD
The base salary range for this position is 109,000 - 165,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our Toronto office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How We Work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. E