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Senior IT Support Technician - (Vauxhall, London)

Senior IT Support Technician - (Vauxhall, London)

On site

London, United kingdom

Senior

Full Time

01-10-2025

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Skills

Communication Microsoft 365 VMware Problem-solving Networking Training Windows Virtualization Azure Active Directory Windows Server Microsoft Azure

Job Specifications

Senior IT Support Technician
38-40,000 per annum + permanent benefits
5x a week on-site (Vauxhall, London)
We're looking for a Senior IT Support Technician to join our growing IT team. In this role, you'll take ownership of complex IT issues, oversee day-to-day support operations, and help shape the future of our IT infrastructure. You'll also play a vital role in mentoring junior staff, ensuring best practices are followed, and driving continuous improvements across our systems and services.
Key Responsibilities
Provide advanced technical support for IT infrastructure, applications, and systems.
Oversee IT helpdesk operations to ensure efficient service delivery.
Design, implement, and maintain IT systems including Servers, networks, and cloud solutions.
Monitor system performance, proactively identifying and resolving issues.
Implement IT best practices, policies, and procedures.
Collaborate with external vendors on hardware, software, and cloud services.
Deliver training sessions and user support on IT tools and best practices.
Manage IT asset inventory and software licensing compliance.
Mentor and support junior IT staff, sharing knowledge and expertise.
Document procedures and maintain a knowledge base for the IT team.
About You
We're seeking someone with a strong technical background who thrives in problem-solving and enjoys working in a collaborative team environment.
Essential Skills & Experience
Degree in Information Technology, Computer Science, or equivalent experience.
Solid IT support with senior-level responsibilities.
Strong knowledge of Microsoft Windows Server, Active Directory, and Azure.
Hands-on experience with Microsoft 365, Intune, and related cloud services.
Solid networking and hardware troubleshooting skills.
Excellent communication and problem-solving abilities.
A customer-focused mindset with a proactive approach.
Desirable (Nice to Have)
Relevant certifications (eg, CompTIA Network+, Microsoft Azure Administrator Associate).
Familiarity with ITIL service management practices.
Experience with virtualization technologies (VMware, Hyper-V).

About the Company

Perfect placements. Speedy staffing. Tenacious testing. Who's Adecco, we hear you ask? Only the top provider of first-class HR solutions. Our consultants work with some of the best, and most exciting, companies all over the world. We equip our clients with priceless industry insight and put everything we've got into training and mentoring our candidates. We're here to match talented people with the job opportunities and employers they're looking for. On any given day we connect over 700,000 people with fulfilling opportuni... Know more