Job Specifications
Requisition ID: 19003
Department: Transit Services Dept.
Service: Transit Engineering Services
Branch: Technical Support Branch
Employment Type: 1 Full-time Temporary - Up to 1 year
Work Hours: 35.00 hours per week
Affiliation: MPE
Salary Information: $95,127.76 - $120,309.28 annually (2025 rates of pay) - Under Review
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Engineering
Application Close: 10/10/2025
Job Summary
The Technical Support Branch provides technical support to ensure Transit buses, PARA Transpo, equipment, and all other operational vehicles that provide public service are reliable, maintainable, and safe. Technical Support team launches investigations and conducts audits and quality analysis as well as monitoring service and Mean Distance Between Failures (MDBF) to ensure the City is protected from liabilities associated with vehicle incidents and collisions.
You are responsible to: monitor, measure, audit and review the performance of the vehicle maintenance systems; manage the production of quality metrics to measure the soundness of the vehicle system engineering processes; provide a single point of contact for all technical issues and concerns regarding the vehicle fleets; track, trend, and analyze fleet reliability issues for new and existing fleets; oversee and provide direction and comments to fleet expansions; complete technical analysis of bus system failure modes; review and monitor operational requirements; and lead bus capital improvement projects.
In addition, you provide technical support and design input during the procurement specification and tender phase of new orders; are responsible for the technical review of design submissions and responses to the RFIs (Request For Information); assist with the tracking and monitoring of vehicle quality issues during the vehicle procurement and maintenance phases; assist with investigations, root cause analysis, and technical reporting writing; assist with investigations in relation to systems operations and interrelated bus, track and signal infrastructure issues; complete root cause analyses for system or sub-system failures/issues; manage the development and delivery of vehicle lifecycle & safety programs; and provide support to Transit Engineering Services during major operational events.
You also participate on technical committees and lead project teams to provide engineering expertise to discuss and resolve issues on projects internal and external to the department that may impact the operational requirements of the Transit Services Department.
Education And Experience
Four (4) year Bachelor of Applied Science or Bachelor of Engineering in Electrical Engineering
Seven (7) years experience in bus/rail vehicle fleet engineering, maintenance and operation, testing and commissioning, overhaul planning, life cycle planning, and reliability improvement programs for new and existing fleets and experience transit and rail control/power control systems, railway integrated control systems and systems integration
Knowledge of rail systems including track, power systems, and signaling systems would be an asset
CERTIFICATIONS AND LICENCES
Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario (PEO)
KNOWLEDGE
A working knowledge of passenger railroad / transit operations railway industry procedures and practices
Urban transit vehicles and their mechanical, pneumatic, hydraulic, electrical, and electronic subsystems
A railway specific discipline such as track, track bed, civil and structures, power, signaling, telecommunications
Development lifecycle and lifecycle products
Knowledge of the structure and technology of the City of Ottawa railways
Systems architecture/interface modeling
Behavioural/operational concept/RAMS modeling
Life cost modeling
Risk assessment (both technical and project)
Project management techniques and practices associated with the planning, documentation and monitoring of systems engineering activities
Architecture modeling tools and/or model-based systems engineering tools
Operational modeling and capacity planning including use of application software
Systems engineering and technical assurance
RAMS analysis including use of application software
Engineering Safety Management
Electro Magnetic Compatibility
Risk identification analysis and mitigation
Rail operations and planning, assurance, systems engineering, RAMS, Engineering Safety Management, procurement and transaction advice, and development and feasibility studies
Must possess the training, experience and knowledge to organize the work and its performance
Knowledge of applicable health and safety legislation, including the rights and duties of workers
Conversant with railway design safety principles HSE/HMRI, railway safety standards
Familiar with AREMA standards, Transport Canada standards and mass transit APTA
Be conversant with the requirements of EN 50216 RAMS Railway Application
About the Company
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa's residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.
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