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Gilbert Scott Associates
ServiceNow Lead - Central London with hybrid working (three days per week remote)

ServiceNow Lead - Central London with hybrid working (three days per week remote)

Remote

Central london with hybrid working, United kingdom

Senior

Full Time

02-10-2025

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Skills

Time Management ServiceNow Stakeholder Management Architecture Agile

Job Specifications

ServiceNow Lead required by a not-for-profit organisation in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes.

Role - ServiceNow Lead
Location - Central London with hybrid working (three days per week remote)
Skills - ServiceNow, ITSM, Vendor Management, Agile, Senior Stakeholder Management
Salary - PS70,000 to PS80,000 + benefits (30 days' holiday, 35 hours working week, good pension)

To qualify the ServiceNow Lead will have the following:
Proven experience providing key capabilities within ServiceNow, especially ITSM, which will include the ability to configure and customise the platform following best practise.
Strong knowledge of ServiceNow architecture, data models and configuration and customisation options.
Good vendor management experience.
Have an understanding of Agile.
Be comfortable managing multiple stakeholders with a variety of needs and wants.
Strong collaboration, delivery and time management competencies.
Your role will take the lead in developing and maintaining the current ServiceNow ITSM platform and to design, configure, develop and maintain additional ServiceNow tools including HRSD, working closely with the Software Delivery team, wider IT, Product Owners, Business Stakeholders and third-party providers.

In return my client can offer a competitive salary and benefits and the opportunity to work with a large (cPS1 billion revenue) not-for-profit organisation responsible for providing support within our communities, working on several technology led change projects and programmes.

Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

About the Company

Gilbert Scott Associates is a UK-based, independent search and selection firm that prides itself on providing a high-quality service to our clients, consultants, and candidates. We work with technology leaders across a diverse client portfolio, providing senior interim and permanent talent. Typical projects for us are: - * CIO * Heads of Department * Project and Programme Management * Business Change Management * IT BRM/IT Business Partnering * Business Analysis Our Promise of Service to you Here at Gilbert Scott As... Know more