Job Specifications
About The Role
We are looking for a Business Intelligence (BI) Support Specialist to join our growing data and analytics team. In this role, you will ensure that stakeholders across the organization have access to accurate, timely, and actionable insights. You will support ad hoc reporting needs, monitor BI systems and data pipelines, and provide frontline support for BI tools. This is a great opportunity for someone with a strong foundation in BI tools and data warehouse solutions who enjoys solving problems, working with data, and helping others make data-driven decisions.
What You'll Do
Prepare and deliver ad hoc reports and analyses to support business needs
Monitor data pipelines and BI systems to identify, troubleshoot, and resolve data or system issues
Ensure data quality and consistency through validation and cleansing activities
Maintain documentation of BI processes, data sources, and reporting standards
Provide user support and training for BI tools, dashboards, and reports
Manage report scheduling, distribution, and user access permissions
Collaborate with the BI department to ensure smooth operation of BI platforms
What We're Looking For
Education & Experience o Bachelor's degree in Information Systems, Data Analytics, Computer Science, or related field (or equivalent experience)
2-4 years of experience in a BI, data support, or reporting role preferred
Technical Skills
Familiarity with BI tools (e.g., Power BI, Tableau, Looker, or similar)
Basic SQL skills and understanding of relational databases
Familiarity with data warehouse solutions (e.g., Snowflake, Databricks, BigQuery, or similar)
Experience with data validation, cleansing, and issue resolution
Soft Skills o Strong analytical and problem-solving abilities
Excellent communication skills to support both technical and non-technical users
Highly organized with the ability to manage multiple priorities
Why Join Us
Make a direct impact by helping teams across the organization make smarter, data driven decisions
Be part of a collaborative, growth-oriented environment where your ideas are valued
Access to professional development opportunities to grow your BI and technical skills
Competitive compensation and benefits package
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About the Company
Complete Care is a multi-specialty healthcare system that specializes in helping patients recover (fully) after auto accidents, injuries and work-related incidents.. We take a holistic approach and offer our patients convenient care with rehab, imaging, orthopedic and neuro professionals all under one roof.
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