Job Specifications
The Client
A leader in financial services serving Canadian institutional investors and global investors is looking to hire a Change Manger to ensure excellent corporate client service and support.
What you will achieve in the role
Design, develop, and implement best practice strategies for client change management strategies, approaches and tactics .
Plan and execute change management initiatives to maximize client buy-in, and facilitate smooth transitions.
Support the design, development and implementation of the client change management operating model.
Complete detailed change management assessments and develop risk mitigation strategies.
Proactively identify, assess, and mitigate risks to ensure smooth transitions and minimize disruptions.
Communicate potential risks to stakeholders, and outline targeted client engagement strategies, communications, training and support for successful adaptation.
Conduct impact analyses, change readiness assessments, and stakeholder identification.
Create actionable deliverables for client change initiatives.
Facilitate coordination across all client change initiatives to optimize client workload, sequence changes, and coordinate training and communications.
Build and maintain strong, productive relationships with clients and teams.
Collaborate extensively with internal and external stakeholders to meet both client and organizational needs.
What you will bring to the role
University degree, preferably in Organizational Behavior.
7-10 years of change management experience, including change management initiatives in financial services.
Successful track record of working on various business projects with a focus on change management.
Solid understanding of change management principles, methodologies, and tools.
Experience with major organizational change efforts and familiarity with implementation approaches, tools, and phases of the change management lifecycle.
Excellent relationship management skills across organizational levels and with the ability to drive successful process and organizational change.
Strong leadership, presentation, facilitation, negotiation, communication, decision-making, problem-solving, analytical, and organizational skills.
Able to manage ambiguity, prioritize and execute conflicting demands and work independently in non-routine situations.
Exceptional communication skills, both written and verbal along with excellent active listening skills.
Able to articulate messages clearly to various audiences, influence others and move toward a common goal.
Only those who are qualified will be contacted.
About the Company
Robertson & Company Ltd. is a leading professional services firm providing recruitment-related, advisory and consulting services to corporations, professional organizations, governments, and public & private institutions.
RELATIONSHIP VERSUS TRANSACTION
Success in the recruitment services industry depends on deep relationships built on trust and performance. Our focus is never simply on the transaction at hand but on what is best for our client, both today and in the long run. We consider this unique approach and perspecti...
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