Job Specifications
We're looking for an experienced Business Intelligence Manager to take ownership of reporting and tracking across the entire sales process, from top of funnel demand generation to orders closed. Your work will give the business clear visibility of performance at every stage, helping to shape scalable sales practices that drive predictable results while unlocking greater efficiency and improved performance
As a systems-thinker, you'll enjoy continually reviewing and challenging our existing practices, refining and implementing sales processes that bring our evolving strategy to life and keep revenue operations aligned. By reducing friction in the sales cycle, you'll enable our commercial team to focus on what they do best, unlocking increased performance and enabling the consistent delivering of results.
You'll also play a key role in setting the team up for success, from onboarding and training SDRs, Regional Account Managers, and Account Directors, to ensuring workflows, pricing, and customer agreements run smoothly.
The ideal candidate will have experience in sales / revenue operations and a passion for turning insights into actions
Outcomes in the first 3 months
Obtain a deep understanding of the business, what we do, how we sell to our customers along with our systems and processes. Map this to validate your understanding
Become proficient with the company CRM system (HubSpot), review, learn and obtain a good understanding of how data flows around the business and how different functions connect
Implement a communication structure between Sales, Marketing, and Customer Experience (CX)
Develop relationships and trust with all members of the sales and marketing team, obtain a deep understanding of their roles, regions and challenges along with understanding what is working well and not and why
Work with senior management to define the key business metrics, and implement them alongside data-driven insights to strengthen core areas of the sales go-to-market strategy
Responsibilities
Own revenue reporting and tracking of sales metrics for our hardware enabled SaaS business
Provide the business with Sales Intelligence supported by data, analytics and the pulse of the market (customers and sales reps) to allow us to focus on the things that will really make a difference
Build reports, dashboards, and tools to ensure full visibility across the sales process, unlocking efficiencies and ensuring that no opportunities are missed
Streamline and optimise the sales process by identifying areas of opportunity, and propose and implement solutions which keep sales process streamlined and in top shape
Generate regular and ad-hoc metric analysis for both the Sales and Marketing teams which monitors performance across a range of key business drivers and both sales and marketing team performance
Provide training and onboarding for SDRs, Regional Account Managers, and Account Directors on workflows, pricing, and customer agreements
Deliver regular and ad-hoc analysis on key drivers (renewals, prospecting, lead generation) to Sales, Customer Experience, and Marketing, highlighting issues and recommending actions
Drive data quality, process improvements, and automation to boost efficiency
Work closely with the CRO to develop objectives and associated key results along with other leading indicators for business performance
Define go-to-market metrics with team leads and continuously manage OKRs for the department
Assist with design and calculation of incentive models and performance metrics
Enhance existing tools (Hubspot, Jira, Slack etc) to maximise effectiveness
Combine business acumen and data insight to spot problems and recommend solutions
Implementing and training the team on the latest practices and tools around GTM technologies, to help them drive efficiency around prospecting, out-bounding, and closing
Requirements
You have a strong experience of sales ops and have successfully set up and run the function for other startups with emerging GTM functions and a revenue from $5M
You are hands-on and possess enough software development experience to be able to implement the tooling and build integrations yourself
You have an analytical mind with a strong ability to extract insight from data, with an excellent commercial awareness
You are process driven and live by numbers
Your communications skills are excellent and you strive bringing people together around a single goal
Ability to work across cultures and time-zones
You have a strong knowledge of CRM systems and tooling (Hubspot, Zoom, Slack, etc)
Benefits
Salary: Up to PS90k
A collaborative, dynamic and hybrid work environment.
25 days + Bank Holidays. We also close the office between Christmas and New Year so you can spend more time with your loved ones.
Additional benefits include: Company pension, enhanced family leave, private healthcare through AXA and a Cycle to Work Scheme so you can help reduce emissions but still get from A to B easily
An array of Con
About the Company
Converge is making jobsites smarter by using the latest in artificial intelligence and sensor data collection. Our flagship product ConcreteDNA is a concrete data platform that gives real time concrete strength data and AI curing predictions, optimising the concreting cycle by up to 30%. It's powered by Converge Signal, an embedded concrete sensor system that transmits curing data to the cloud wirelessly.
This allows construction companies to strike earlier, maximise productivity, and plan their projects more efficiently. ...
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