Job Specifications
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What's in it for you as an employee of QFG?
Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment
We're looking for our next IT & Cyber Business Analyst. Could It Be You?
The IT & Cyber Business Analyst role is an integral and fundamental part of the CISO & Technology organization, reporting to the Director, IT & Cyber Governance, Risk & Control.
This role is pivotal in enhancing the CISO team's efficiency and strategic capabilities, primarily through the strategic application of AI and automation. The core responsibilities encompass driving AI adoption for workflow streamlining and executive visualizations, comprehensively managing KRCs from data collection and analysis to reporting and dashboard creation, supporting cybersecurity training and awareness initiatives including plan development, execution, and compliance tracking with AI-enhanced materials, and providing essential tooling expertise for migrations, implementations, and system health maintenance.
Need more details? Keep reading...
In this role, responsibilities include but are not limited to:
Drive AI & Automation Adoption: Spearhead the integration of AI and automation to not only streamline routine workflows but also to automate the generation and distribution of ongoing reports, and metrics, significantly enhancing efficiency and response times.
Develop Executive Visualizations: Create executive-level dashboards and reports using automation.
Manage KRIs/KPIs Collection: Lead the collection of Key Risk Indicators & Key Performance Indicators and implement automations for accuracy and efficiency to enable for in-depth analysis of data, trends and thresholds.
Issue Management: Support the management of the full lifecycle of IT & Cyber issues, from identification and logging to tracking, and resolution, ensuring timely and effective closure.
Risk Remediation Activities: Tracks remediation of identified IT & Cyber process and control gaps working with stakeholders to maintain resolution traction and accurate reporting.
Identify Process Improvements: Continuously seek opportunities for enhancing processes and reporting.
Support Cybersecurity Training: Support the development, roll out & execution of ongoing cybersecurity training and phishing simulations. Establish reporting for training completion and repeat offenders.
Provide Tooling Expertise: Offer critical support for technology & cybersecurity tool migration and implementation supported by deep analysis and research.
Manage CISO Communications: Support CISO & Technology communication requirements, as needed.
Ad-hoc Initiatives: Provide support for ongoing ad-hoc initiatives, as needed, across the CISO org and the Governance, Risk & Control team.
So are YOU our next IT & Cyber Business Analyst? You are if you...
2+ years of experience as a Business Analyst in Technology / Cybersecurity
Knowledge of Agile methodologies
Deep working knowledge of Google Workplace tools, diagramming and project management software
Exceptional attention to detail and quality
Proven analytical and problem-solving abilities
Calm and patient under pressure and thrives in a changing, dynamic, high velocity environment
Experience working independently and in a team-oriented, collaborative environment
Ability to communicate with individuals at all levels of an organization
Ability to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision
Highly motivated with a mature and positive attitude towards lea
About the Company
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in developmen...
Know more