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Amdocs

Head of Market Research & Intelligence (Hybrid OR UK Remote)

Hybrid

London, United kingdom

Senior

Full Time

20-09-2025

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Skills

Communication Leadership Adaptability Data Visualization Market research Sales Presentation Skills Research Team Management Market analysis Marketing

Job Specifications

Job ID: 199182

Required Travel : Up to 25%

Managerial - Yes

Location: :United Kingdom- London (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

Leads the creation and delivery of distinctive thought leadership by identifying strategic research opportunities, conducting market analysis, generating actionable insights, and shaping Amdocs' strategic viewpoint to reinforce our industry leadership and customer value.

What will your job look like?

Lead the global research agenda: Develop and manage an annual and quarterly study roadmap aligned with corporate priorities.
Conduct market research: Translate findings into executive narratives that inform strategic decisions.
Engage with Tier-1 service providers' C-suite: Present insights and contribute significantly to Amdocs' sales efforts and overall success.
Manage research projects: Plan and execute bespoke primary research initiatives while leveraging secondary research materials.
Collaborate with industry analysts and research firms: Execute consumer, enterprise, and telecom research, encompassing both quantitative and qualitative methods.
Lead a high-performing team: Guide a team of telecom research experts to achieve excellence in delivering insights.

All you need is...

Extensive industry experience: 8+ years in the telecom industry, including roles in market or competitive intelligence, or industry analysis, or senior positions within telecom service providers; prior experience in team management is essential
Exceptional presentation skills: Demonstrated ability to present effectively to executive audiences
Analytical mindset: Proven experience in conducting research and developing thought leadership materials
Research proficiency: Skilled in designing surveys, facilitating focus groups, conducting in-depth executive interviews, and analyzing large datasets.
Strong communication skills: Fluency in English with excellent storytelling and data visualization capabilities
Educational background: Degree in Economics, Engineering, Business, or a related field; MSc or MBA preferred
Adaptability: Comfortable navigating ambiguity, leading through influence, and thriving in a global matrix environment

Why You Will Love This Job

Strategic impact: Opportunity to brief Amdocs executives and global telecom CEOs, impact Amdocs sales and influencing industry discourse
Career growth: Access to a $5 billion business, innovation labs, and a leading marketing team, providing avenues for professional development

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

About the Company

We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs. Our 31,000 employees around the globe are here to accelerate our customers’ migration to the cloud, differentiate in the 5G era, digitalize and automate their operations, and provide end ... Know more