Job Specifications
Sales Account Manager
Inforesight Consumer Products Inc. (ICP) is a leader in radiant heating and control technology. We are growing and looking for a bright, motivated, and energetic individual to join us in our mission to deliver world class, technical heating solutions under our Solairadeg (www.solairaheaters.com) and Aura (www.auraheaters.com) Brands.
We are seeking an Account Manager for distributed, Residential Sales, who will drive revenue growth and client satisfaction in the retail market, overseeing both e-commerce and brick-and-mortar retail/distribution channels. This role focuses on building and managing key retail accounts, while growing strong relationships with their sales teams, residential and contractor clients, ensuring sustained revenue and account expansion across e-commerce and brick-and-mortar channels.
Job Summary:
Key Responsibilities
Account Management:
Develop and nurture long-term relationships with residential clients in retail and e-commerce platforms.
Manage account portfolios, ensuring high client satisfaction and retention through proactive communication and issue resolution.
Collaborate with distribution partners to optimize product availability and performance in brick-and-mortar retail settings.
Drive sales growth by identifying opportunities for upselling, cross-selling, and expanding product offerings within existing accounts.
Monitor market trends and client feedback to tailor solutions that meet residential customer needs.
Track account performance metrics and report on sales outcomes to leadership.
Collaborate with engineering and product development teams to address customer requirements.
Assist in the development of marketing strategies, showroom displays and promotional activities.
Create Product Training resources for the retail market including Sales Aides & Tools
Prepare and present regular reports on sales performance and market insights.
Qualifications
Education:
Bachelor's degree, Business Administration, or a related electrical/mechanical engineering,
Experience:
* Proven experience in account management, sales, or customer success, preferably in distribution, retail or e-commerce
* Aptitude for technical products in the outdoor living/ electrical space
* Strong understanding of residential sales dynamics and retail distribution channels
* Excellent communication, negotiation, and relationship-building skills.
Ability to analyze data and market trends to drive strategic account growth.
Familiarity with e-commerce platforms and brick-and-mortar retail operations.
Bachelor's degree in business, marketing, engineering or a related field preferred.
Experience working with home builders, designers, contractors and/or electricians is an asset
Skills:
Strong technical knowledge of Strategy sales planning and organizational structure
Excellent communication, negotiation, and presentation skills.
Ability to build and maintain strong customer relationships.
Proficiency in CRM software and Microsoft Office Suite.
Leadership and team development skills.
Ability to inspire and motivate team members.
What we offer:
Team, growth environment
Competitive pay and bonus
Benefits Package including Medical, Dental, Vision, AD&D
Continuing education support
Hybrid role with 3 - 4 days in office
3 Weeks paid vacation.
Contact:
We thank all applicants in advance; only qualified candidates will be contacted. Inforesight Consumer Products Inc. is an equal opportunity employer. At ICP, we celebrate diversity and are committed to creating an inclusive environment for all.
About the Company
Inforesight Consumer Products Inc's (ICP) vision is that technology based operating solutions will be the basis of our energy efficient, environmentally considerate future. ICP provides commercial, industrial and residential heating and control solutions through our Solairadeg and Aura Brands. Solairadeg and Aura brands are strategically positioned to provide our channel partners to successfully fill their customers un-met heating and control needs. Our technologies are utilized around the world and in the severe environment...
Know more