Skills

Communication Time Management Microsoft 365 Training

Job Specifications

Knowledge Systems Support Officer
Knowledge Systems Support Officer Location: London (Hybrid Working)
Start Date:ASAP
Contract Length: 9-12 months
Grade: Executive Officer (EO)
Working Hours: Full-time
Rate: PS17 - PS19 phr
About the RoleWe're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support.
Key Responsibilities
Support the day-to-day management of knowledge systems and tools
Maintain system mailboxes, planners, and trackers
Arrange meetings, draft agendas, and take notes
Manage user access and permissions across systems
Create, update, and improve content on internal platforms
Assist with onboarding new teams and setting up secure pages
Help deliver training and user support for knowledge systems
Share updates and guidance with colleagues across teams
Use reporting tools to support data and performance tracking
Contribute to wider team projects and continuous improvement What We're Looking For
Confident about using a range of IT systems and quick to learn new tools
Strong interest in knowledge systems, IT, or knowledge management
Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote)
Excellent communication skills-both written and verbal
Highly organised with strong time management and prioritisation skills
Able to work independently and collaboratively in a fast-paced environment
Skilled at managing stakeholder expectations and building relationshipsWhy Join?
Be part of a supportive and forward-thinking team
Gain valuable experience in knowledge and IT systems
Work in a flexible, hybrid environment
Contribute to meaningful public sector work Ready to make an impact? Apply now and join a team where your skills in knowledge systems and stakeholder engagement will truly shine. #

About the Company

We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning. As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights. Last year we helped over 280,000 people find their next career. Join the mill... Know more