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RecruitTalent, LLC.

Business Analyst - ServiceNow

On site

Redmond, United states

$ 70 /year

Freelance

15-10-2025

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Skills

Communication Time Management ServiceNow DevOps Facilitation Analytical Skills Software Development Process Improvement Project Management Agile

Job Specifications

Roles And Responsibilities

Lead meetings with stakeholders to focus on business process (re)definitions.
Identify areas for process improvement and recommend solutions that detail pros, cons, and risks.
Document the results of business process reviews, develop, and communicate optimization strategies to team members and management.
Capture use cases and collaborate with stakeholders to iteratively define user stories and priorities.
Translate technical complexities to project stakeholders, ensuring understanding of design decisions, as well as translating functional business requirements to the development team.
Collaborate with stakeholders in iterative sprint planning and execution.
Lead the design, configuration, and implementation of ITAM functionality to support business area requirements.
Define milestones/schedules and manage delivery in accordance with stakeholder expectations/requirements.
Coordinate releases with the PST.
Conduct meetings and presentations to share ideas and findings.
Promote continual process improvement.

Requirements

ServiceNow Skills shall include the following:

Expertise and proficiency in the Now Create methodology.
Expertise with applicable Now Platform components and IT Asset Management functionality.
Expertise with the ServiceNow platform and how to effectively integrate ITAM functionality.

General Business Analyst Skills Shall Include The Following

Expertise with requirements definition to ensure stakeholder needs are captured and effectively communicated to developers/administrators.
Experience with software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall.
Forward-thinking analytical skills with the capability to identify downstream implications.
The ability to develop and forge strong relationships and build consensus among competing stakeholders.
Experience leading and facilitating business process review efforts, including evaluating business processes, anticipating requirements, and uncovering areas for improvement.
Exceptional project management and scheduling skills.
Exceptional communication skills
Exceptional planning, organizational, and time management skills.
Exceptional requirements elicitation and facilitation skills.
Exceptional analytical and conceptual thinking skills.
In-depth understanding of requirements traceability.

About the Company

RecruitTalent has earned its reputation by successfully delivering upon our client aspirations by inspiring skilled professionals ready to advance their careers and transgress the boundaries. Our decades of leadership expertise combined with industry knowledge and partnerships across platforms enables us to find the hard-to-find talent that aligns with your specific business roles. We are nimble and can adapt to the changing customer needs and circumstances without going over the organizational rigidities and structure hoop... Know more