Skills

Customer Service Social Media

Job Specifications

Our Company

As one of the fastest growing independent beauty brands, Pixi Beauty has built an incredible worldwide reputation and is quickly becoming one of the most recognized brands in the industry. Due to our continued success, we are expanding and looking for a talented Social Media Associate Manager to join our team!

Content

Oversee/Shoot 50+ photos according to monthly concept calendars for social, events and other web campaigns for PIXI US and PIXI UK.
Edit imagery as needed for social and blog content.
Draft copy and oversee photo/design direction for blog.
Collect influencer and customer content for weekly IG Story, Pixi Pretty Posts, for the Pixi US and Pixi UK Instagram account.
Create shot lists and shoot Instagram Stories and Snapchats, published 2x a week.
Oversee rehearsals, shoots and participate in Instagram Live/Facebook live strategies.
Manage junior associate to ensure all content is on-brand.

Scheduling

Schedule content for Facebook, Instagram and Twitter for Pixi UK according to monthly concept calendar, events and other web campaigns.
Create calendar for blog to align with monthly social media concept calendar, events and influencer send outs.
Create calendar for IG stories, Snapchats, Instagram and Facebook lives.
Boost posts for Pixi UK Facebook.

Social Media Engagement/Customer Service

Respond to all customer/influencer engagement on Pixi UK Facebook, Pixi UK Instagram and Pixi Twitter in 24 hours.
Respond to Direct Messages on Pixi UK Facebook, Pixi UK Instagram and Pixi Twitter in 24 hours.
Engage with community to upkeep conversation.

Event Coverage

Create shot lists for social, event photography and professional photography as needed.
Capture all content for IG stories, Snapchat, Instagram, Facebook and Twitter.
Create photo opportunities for influencers to ensure high-quality content for more immediate posting.

Reporting

Record all IG stories, Snapchat and IG/FB live stats to analyze how effective our content and what we should improve on.
Event recap coverage to analyze growth and to determine new social media coverage strategy.

About the Company

Pixi is an international beauty brand renowned for its natural, skin-loving, youth-enhancing, multi-tasking colour and skincare products, including the iconic and award-winning Glow Tonic. Founded by makeup artist and beauty industry veteran, Petra Strand, the company launched over 20 years ago in its first flagship boutique in Soho, London. Petra sought to create easy-to-use products with beneficial botanicals, beautiful textures and flawless finishes. She wanted everyone to experience luxurious products at an accessible ... Know more