Skills

Communication Strategic thinking Problem-solving Training Facilitation

Job Specifications

About the Role
We are seeking a Business Change Manager to join a Transformation team within a major public sector service. This role will drive engagement, embed new processes, and ensure the successful rollout and adoption of new systems and ways of working.
You will play a key role in ensuring user-centric design and adoption through strong engagement with all impacted groups, while mapping and validating end-to-end processes.
Key accountabilities:
Develop and manage strategic change plans across multiple projects in a fast-paced complex operational environment.
Support the Business Change Lead and senior team by deputising in meetings and preparing reports and dashboards.
Lead workshops to assess change impact, identify stakeholder needs, and conduct training analysis.
Build strong relationships across the business to ensure clear communication and continuous feedback.
Build credibility quickly, demonstrating value-add and practical problem-solving in complex operational contexts.
Provide change input into key meetings, influencing at senior levels while remaining hands-on with front-line engagement.
Support the development and delivery of communications, engagement, and training strategies.
Key criteria:
Proven experience delivering large-scale change within complex, multi-site organisations.
Experience managing change for large user groups.
A proactive, self-starting approach with strong self-management skills.
The ability to quickly understand the cultural landscape and determine appropriate, effective ways to achieve results.
Confidence in challenging senior stakeholders and maintaining high standards across deliverables.
Strategic thinking capability combined with a hands-on approach.
Strong presentation and facilitation skills, able to translate technical changes into user-friendly information.
Practical understanding of stakeholder mapping, change networks, and change impact assessments.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

About the Company

Join Triumph Consultants: A Leading Partner in Public Sector Recruitment Since 2000, Triumph Consultants Limited has grown from a specialist in local government services to a top recruitment firm, trusted by public sector organisations and private companies across the UK. With 20+ years of experience, we provide staffing solutions that meet the unique demands of public service. What We Offer: Temporary & Contract Staffing: We supply skilled professionals to over 250 public sector clients, including local authorities, emer... Know more

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