cover image
Ascii Group, LLC

AWS Architect with Contact Center

On site

Chicago, United states

Freelance

17-10-2025

Share this job:

Skills

Leadership CI/CD Research Architecture Enterprise Architecture Organization Azure AWS Cost Management AWS Cloud Analytics CI/CD Pipelines Databricks PowerBI

Job Specifications

Title : AWS Architect with Contact Center

Location : Chicago, IL(Only Local Profiles)

Duration : 12+ Months

Rate : OPEN

Visa Status : ANY

In-Person Interview : No

Relevant Experience (in Yrs.) : 2+

Detailed Job Description:

Exciting opportunity to help build a best-in-class engineering team. The Architect sets the tone for

the team and the need for technical transformation. The Architect needs to be a true, trusted

advisor who understands the power of meeting business objectives with cutting-edge technical

solutions. The Architect needs to understand legacy systems but is driven to create Generative AI[1]driven solutions, spanning AI, Data, and Infrastructure. The Architect will work with peers to

include the full stack into overall architecture. Develop new ideas, solutions, and structures, drive

thought leadership even when uncomfortable to do so.

* Collaborate with enterprise applications teams to ensure alignment with Enterprise

Architecture standards and strategic guidance.

* Develop and uphold architecture guidelines and best practices for system

implementations, along with cloud data and integration initiatives.

* Implement and maintain relentless automation for end to end CI/CD pipelines and

observability leveraging tools (Harness, Dynatrace, AWS & Azure Ecosystem) to ensure

e-icient software delivery and application reliability.

* Architect a strategy to consolidate all Contact Center data using Foundry, Aurora, Redshift,

DynamoDB, Databricks, Spotfire and PowerBI technologies and subsequent aggregation for

reporting, analytics and dashboards

* Assist in the design and oversee the provisioning and management of on-premise servers,

AWS cloud infrastructure, and AWS cloud cost management.

* Implement and maintain compliance across all DT Tech Operations applications,

conducting regular assessments, audits and translating the findings to be the foundation of

our action plans for remediation

* Lead e-orts in identifying, managing, and mitigating security vulnerabilities using the

enterprise applications and infrastructure.

* Provide leadership and mentorship to development and operations teams, promoting best

practices in architecture and development. Continuously research and advocate for the

adoption of new technologies and methodologies that can benefit the organization.

* Evaluate vendor solutions and assess their alignment with enterprise architecture, ensuring

they meet organizational requirements and standards

Thanks, and Regards

Prasanna Kumar

Team Lead

Ascii Group LLC

Email: prasanna.bommu@asciigroup.com

Phone: 13134350820/ (248) 476-7600 Ext 112

About the Company

ASCII Group, LLC is a full service provider of comprehensive IT staffing services designed to fulfill the needs of local, regional and global companies. ASCII provides high-value IT staffing services to a broad range of industries. Our staffing services include providing resources for software development, systems integration, IT management, and infrastructure support, which are designed to resolve high-priority IT staffing issues. We believe in our people - the wisdom of their experience, the creativity of their ideas and t... Know more