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Betsi Cadwaladr University Health Board

Assistant Service Support Manager - INTERNAL

On site

Bangor, United kingdom

Internship

19-10-2025

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Skills

Leadership Data collection Databases Recruitment

Job Specifications

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

This post is secondment for 6 months to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has arisen for an enthusiastic, motivated and driven individual to join the Surgical CPG in Ysbyty Gwynedd. The post of Assistant Service Support Manager will offer an individual the chance to enhance skills at management level. If you are looking for a challenge, have initiative and is proactive then this could be the job for you.

Main duties of the job

The role of the Assistant Service Support Manager is to provide comprehensive administrative support to the Specialty Manager/Lead Manager, by collecting, recording, analysing, interpreting and reporting of statistical data required to monitor compliance with Welsh Government targets. The Assistant Service Support Manager will assist the Specialty Manager/Lead Manager in ensuring that there is adequate Medical and administrative staffing cover to allow for the smooth running of the department, therefore management experience is preferred for this role.

The role involves being an integral member of the CPG operational team, coordinating, organising, attending and administering a number of meetings.

The ability to speak Welsh is desirable for this post; English and/or Welsh applicants are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person specification

Qualifications

Essential criteria

Degree level qualification or equivalent experience
Must be able to demonstrate knowledge and experience of the full range of IT systems to include Microsoft applications ECDL or willingness to undertake

Desirable criteria

Sufficient NHS experience

Experience

Essential criteria

Computer literate and experienced in Word, spreadsheets and databases
Previous experience in an organisational and administrative setting
Numerate and confident in working with figures
Experience of working in teams

Desirable criteria

Previous NHS experience
Previous experience working with clinical staff
Ability to learn and understand medical terminology
Previous involvement in clinical audit

Aptitude And Abilities

Essential criteria

Communicate well with all team members at all levels
Establish , monitor and maintain data collection systems
Provide excellent administrative and organisation support
Prioritise and meet tight deadlines
Perform under pressure and to a strict timetable
Work independently but also as an effective team member
Produce clear, concise and meaningful reports
Knowledge of performance management systems
Service improvement methodology

Desirable criteria

Medical terminology
Ability to speak Welsh

Values

Essential Criteria

Good communicator
Willing to learn and develop
Confident to work with clinical staff
Able to maintain confidentiality
Enthusiastic and positive

About the Company

We are the largest health organisation in Wales, with a budget of PS1.3 billion and a workforce of over 17,000 staff. Providing primary, community, mental health and acute hospital services for the population of North Wales. Ni ydy'r sefydliad iechyd mwyaf yng Nghymru. Mae ein cyllideb yn PS1.3 biliwn ac mae gennym ni dros 17,000 o staff. Rydyn ni'n darparu gwasanaethau sylfaenol, cymunedol, iechyd meddwl ac ysbytai aciwt i bobl Gogledd Cymru. Know more