Job Specifications
Job Description
We currently have a career opportunity for a Senior ServiceNow Developer to join our team.
As a Senior ServiceNow Developer you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will take direction from solution architects and Leads on development activities.
Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
Responsibilities
Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
Develop applications in languages including… ServiceNow, SPM and ITSM skills.
Demonstrate the ability to adapt and work with team members of various experience level.
Qualifications
Passionate developers with several multiple implementation experience in SPM (formerly ITBM) and ITSM.
ServiceNow Development experience of 5 years required.
Multiple hands-on SPM implementation experience required (Demand, Strategy & Goal setting, Capacity, Planning, Project etc.)
Hands-on experience configuring ITSM modules (Incident, Request, Problem, Change). Knowledge of Major Incidents.
Solid understanding of CMDB
Proficiency using Glide API and JavaScript on the ServiceNow platform
Experience integrating external system to ServiceNow using REST & SOAP.
Solid experience creating Dashboards/Reports - Performance/Platform Analytics
Proficient in leveraging AI technologies to drive innovation, support strategic initiatives, and enable data-driven decision-making.
Possesses a strong understanding of AI capabilities, limitations, and ethical considerations.
Proficient in authoring, editing and presenting technical documents.
Bachelor’s Degree in MIS, Computer Science, Math, Engineering or comparable major.
Strong consulting and communication skills. Ability to work effectively with various organizations in pursuit of problem solutions.
Experience with Agile/Scrum methodology.
Self-starter who can work independently.
Strong debugging, problem solving and investigative skills. Ability to assimilate disparate information (log files, error messages etc.) and pursue leads to find root cause problems.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Applications will be accepted until the position is filled or the posting is removed.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $64,974 to