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Toronto Zoo

CALL Intern

On site

Toronto, Canada

Fresher

Internship

03-11-2025

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Skills

Communication Leadership Customer Service Research Social Media Training Public Speaking Organization Recruitment

Job Specifications

Department: Career Pathways Program, Human Resources

Rate of Pay: $18.03 per hour

Duration: March-May 2026, 12 weeks (Non-permanent)

Hours of Work: up to 35 hours per week ( including evenings, weekends and holidays as dictated by the program )

Number of Positions Open: 4

Looking for an internship with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science and traditional knowledge to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

Apply Online by November 10, 2025.

Position Purpose: The Climate Action Learning and Leadership (CALL) Program supports individuals from equity-deserving groups by creating career pathways in the fields of conservation and environmental science. Interns will join a peer cohort and gain practical experience, across varied Zoo departments, such as Wildlife Care, Welfare Science, Nutrition Science, Horticulture, Learning & Engagement, Guest and Retail Relations/Operations, Strategic Communications, and more. The interns will rotate through the different departments spending time with the ones based on their interests as well as the capacity of the areas. They will have the opportunity to job shadow, contribute to projects, and build professional skills in communication, public speaking, program planning, organization, and leadership. This internship helps interns deepen their awareness of local and global wildlife, contribute to conservation research, and gain hands-on experience in Wildlife Care practices and organizational strategies that support conservation and address climate change. This position will assist and provide support in implementing our Zoo’s current Strategic Plan.

Core Role Responsibilities

Work in various areas of the Zoo to gain valuable work experience, knowledge and build transferrable skills. Some experiences may involve lifting and bending.
Develop leadership skills through engaging others (guests, members, community, online followers) about conservation.
With support from the CALL team, generate content for social media posts based upon their working experience and participate in social media videos to reach communities to create awareness and engagement.
With the assistance of the CALL team, design and deliver programs including on/off site events and virtual broadcasts to engage audiences in activities related to conservation.
Deliver a project focused on climate action/conservation and a written report showcasing the learnings and skills gained during the internship.
Participate in pre- and post-survey and program impact assessments.
Demonstrate excellent customer service in all interactions with Zoo guests, staff, volunteers, and members of the community.
Engage program participants and Zoo guests in a creative and respectful way.
Follow appropriate health & safety protocols and Zoo policies, including recognizing and reporting and hazards/concerns, and participate in applicable training.
Follow all policies and branch instructions.
Attend appropriate training as required.

Technical Knowledge And Skills

Must have completed high school, OSSD, or equivalent.
Previous successful work or volunteer experience preferred.
Interest in conservation and taking positive action to combat climate change.
Demonstrated ability to work well independently and in a team environment.
Ability to share and present information with guests and community in a courteous manner.
Must be legally eligible to work in Canada.
Well-developed interpersonal skills, along with strong communications skills.
Working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation an asset.
Must be knowledgeable in the use of computerized programs and systems as well as an interest in learning social media platforms.
Must be able to work weekends, shifts and holidays as scheduled.
Capable of meeting the physical requirements of the position.

In our ongoing commitment to supporting a diverse workforce, applications are particularly encouraged from those who belong to the Government of Canada’s employment equity designated groups: women, Indigenous (First Nations, Inuit, Métis), persons with disabilities and members of racialized groups/members of racialized communities. Applicants from other traditionally marginalized communities (i.e., 2SLGBTQ+) are also encouraged to apply. We are committed to accommodating applicants with disabilities to fully participate in the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted. The successful candidate may be required to provide a police reference check and/or driver’s abstract, at their own expense as a condition of employment. Candidates may be required to take a written and/or practical examination relevant to the posit

About the Company

The Toronto Zoo is Canada’s premier zoo, known for its interactive education and conservation science activities. We also value animal species and care for them. They are the basis of our wildlife conservation and public education efforts and their wellbeing is our priority. We connect animals in our care to their wild counterparts, plants, and habitats to build a brighter future for wildlife. OUR MISSION: Our Toronto Zoo - Connecting people, animals, conservation science and traditional knowledge to fight extinction. OUR VI... Know more