Skills

Communication Python Data Analysis SQL Data Engineering Change Management power bi Process Improvement Analytics

Job Specifications

Description:

Join a cross-functional strategic program that combines process improvement with technology and AI-driven solutions. As a Senior Data Analyst, you will be the primary business-facing analytics partner: translating stakeholder questions into data insights, building dashboards and reports, and supporting decisions that drive process change and technical implementation. This is a hybrid role based in the Philadelphia region.

Key responsibilities

Partner with program leads, product, operations, and engineering to understand business problems and define measurable success metrics.

Own day-to-day reporting and dashboarding: design, build, and maintain Power BI dashboards and operational reports that drive stakeholder decisions.

Perform hands-on data analysis using SQL and Excel to explore trends, validate hypotheses, quantify opportunity, and measure impact of changes.

Surface actionable recommendations and tell clear data-driven stories for non-technical audiences.

Support A/B tests, pilots, and post-launch measurement: define cohorts, compute outcomes, and evaluate statistical significance where applicable.

Document definitions, data sources, and analysis processes; maintain a single source of truth for program metrics.

Work closely with data engineering and analytics engineering to ensure data quality, implement required data transformations, and prioritize new data requirements.

Proactively identify data or reporting risks and escalate issues with mitigation plans.

Must-have qualifications

3–5 years of practical experience in business-facing analytics or program analytics.

Strong SQL skills with experience writing complex queries against production data sources.

Advanced Excel skills (pivot tables, lookups, formulas) for ad hoc analysis.

Hands-on experience building and maintaining interactive dashboards in Power BI.

Excellent communication skills with a demonstrated ability to translate analysis into concise recommendations for business stakeholders.

Proven track record of working across teams to deliver insights that lead to operational or process improvements.

Comfortable working in a hybrid, collaborative environment in the Philadelphia region.

Preferred qualifications

Familiarity with data modeling concepts, BI best practices, and versioned analytics (metrics layer, LookML/DBT awareness).

Basic exposure to Python or R for analysis or automation.

Experience measuring the impact of technology or AI/ML-led process changes.

Knowledge of process improvement frameworks (Lean, Six Sigma) or experience supporting change management with analytics.

What success looks like in 6–12 months

Trusted analytics partner to program stakeholders with regularly consumed, accurate Power BI dashboards.

Clear, documented program metrics and a repeatable measurement process for pilots and launches.

Data-driven recommendations that lead to measured process improvements or informed technical decisions.

Established handoff and data-quality workflows with data engineering for stable operational reporting.

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Qualifications/Certifications

Must-have qualifications

About the Company

Open Systems Technologies is a tier-one vendor for the world's most competitive financial and technology companies, offering both full-time and contract recruiting services across the country. We offer a positive, entrepreneurial, high performing culture where all employees have the unique opportunity to run a full desk. Our office looks, feels, and operates like a start-up, but with the stability, clientele, and resources that only an industry veteran can provide. At our core, we are structured to be flexible. With over 3... Know more