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MUFG Investor Services

Associate Director, Controls, Third Party Management

Hybrid

Toronto, Canada

Junior

Full Time

05-11-2025

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Skills

Communication Data Analysis Risk Management Monitoring Training Risk Assessment power bi

Job Specifications

Company Description

Experience something Brilliantly Different with a career at MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

Reporting to the Senior Associate Director, Controls, Third Party Management, assisting with responsibility for maintaining and implementing the Third-Party Risk Management governance framework and supporting the Head of Third-Party Management (TPM) in meeting their responsibilities.

Assist with the implementation and maintenance of the group Third Party Risk Management governance framework with respect to all third-party provider (TPP) engagements to include outsourcing arrangements. Ensure compliance with same across the organisation, and perform ongoing review of its effectiveness in identifying, reducing, controlling and reporting key outsourcing risks that impact clients and the business.
Assist in ensuring Third-Party Risk Management (TPRM) policies and procedures adhere to regulatory standards. Responsible for keeping up to date with changing regulations in relevant jurisdictions and application of knowledge to role. Co-ordinate with Compliance, Operational Risk and internal /external audit to meet group and regulatory requirements.
Act as point of contact:
For business owners of in-scope TPP relationships.
For TPM related queries and provide guidance and training in line with TPRM policy, TPM procedures and regulations to the internal clients and stakeholders; and
between the parties to TPP engagements, as required
Complete risk assessments / due diligence on all third parties onboarded by the group as well as support business owners through the TPM lifecycle (onboarding, ongoing monitoring, amendment, termination)
Oversee, advise and support all parties in the performance of ongoing monitoring and periodic reviews of Third Party (including Intra-Group) arrangements, including onsite inspections, assessment of all proposed new engagements and maintain records of any oversight activities.
Identify third party management issues and risk trends, with attention to outsourcing regulatory requirements, at the earliest opportunity, agree remedial action and where possible implement best practice in alignment with favourable trends.
Assist in maintaining the group records of Third-Party Providers as well as regulatory specific registers (DORA, CBI Outsourcing etc.), drafting and distribution of documentation for the completion of assessments, ongoing monitoring and periodic reviews.
Support the continuous enhancement of TPP data quality and controls.
Continuously look to automate and develop the third-party management processes for efficient execution of the third party management governance framework.
Assist in reporting to the Outsourcing and Risk Committees, the Boards of all outsourced service receivers and MUTB on the third-party management governance framework.
Prepare and deliver Client due diligence presentations as directed. Participate in client due diligence, RFPs or external third-party provider assessments as required
Manage, support and train other members of the Third-Party Management team as necessary

Qualifications

Education Requirements

Primary level degree in law, business, finance or a relevant professional qualification.

Work Experience

At least 3 years’ experience working in the fund administration industry or other relevant industry experience. This can include other administrators, investment managers or fund auditors.
Prior experience of third-party risk management or operational risk in the financial services industry.

Functional/Technical Skills And Knowledge Requirements

Expert knowledge of risk assessment and third-party management
Strong knowledge of outsourcing regulatory regimes in relevant jurisdictions
Proficiency in MS Excel, Power Bi, and other data analysis tools an asset
Preference will be given to a candidate with a working understanding of fund administration industry.
Sound knowledge and experience of outsourcing/third party management framework and the ability to implement and apply to the business.
Excellent analytical and communication skills (Written & Verbal).
Strong influencing and Relationship Management skills conducted with integrity and sound judgement.
Ability to project manage across jurisdictions / locations and operate effectively in a changing environment.

Behavioural Competencies

Client (internal clients and stakeholders) Focus

Have a client-centric mentality to deliver an excellent client service to internal clients
Good communication skills and grace under pressure when dealing with clients
Responds to client needs in a timely approachable and responsive way
Ability to maintain lo

About the Company

MUFG Investor Services partners with some of the world’s largest public and private funds, providing comprehensive support across every stage of the investment lifecycle. A global leader in asset servicing with over $1 trillion in client assets under administration, the company is renowned for its innovative solutions, tailored client-centric approach, operational transformation expertise, and unwavering focus on alternative investments. Operating from 17 locations worldwide, MUFG Investor Services partners with clients to ... Know more