Job Specifications
About Tide
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.
Tide Facts
Tide is available for UK, Indian, German and French SMEs
Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
Over $200 million raised in funding
Over 2500 Tideans globally - we’re diversity champions!
We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India
About The Team
The Business Development team are a front-line team, looking to convert as many prospective/cold leads into Tide Members as possible. Their efforts are instrumental in expanding Tide's member base, ensuring that new members fully utilise and benefit from Tide’s comprehensive range of products. Through targeted outreach, strategic follow-ups, and personalised engagement, the Business Development team strives to turn every lead into a satisfied and loyal Tide Member.
About The Role
As a Business Development Executive, you will:
Be involved in direct engagement with prospective leads face-to-face, either door-to-door or at events
Approach prospects that have downloaded the Tide app but haven’t completed sign-up, and convert them into full-fledged members
Guide potential members through the signup process, answer their questions, and reassure them that Tide is the best solution for their needs
Highlight and upsell other Tide services and products that could be beneficial to them
Work closely with the KYC team to ensure members provide the correct documentation and troubleshoot any issues along the way
Contact existing members to build rapport, understand their businesses, and upsell relevant Tide products and services to help them thrive
Use your sales and commercial awareness to source your own leads and convert them into active members
Spend time coaching leads through the setup process, providing 5-star service as you welcome them to Tide
Support our partners by onboarding new members from their locations, which can include multiple sites
Be entirely comfortable with cold calling, emailing, and outreach, and won’t need extensive coaching on this
What We Are Looking For
We are seeking a Business Development Executive to join our team. We are looking for an individual with the following qualifications, experience, personality traits, and skills:
Previous experience in a fast-paced fintech or sales environment
Previous experience in face-to-face sales or telesales, with a proven ability to meet or exceed targets
Entrepreneurial and self-starter mentality
Excellent objection handling skills and the ability to thrive in a target-oriented environment
Strong verbal, written, and interpersonal communication skills in English
Experience with CRM systems like Zendesk or similar tools
A passion for supporting small businesses and an interest in fintech products
An ability to manage changing priorities and perform in a fast-paced environment
A positive, can-do attitude with strong problem-solving skills and the ability to work independently
WHAT YOU'll GET IN RETURN
Flexible working options
Group Life Insurance
Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
25 days holiday with the ability to buy extra days
3 days for L&D or volunteering time off per year
We invest in your development with a professional L&D budget per year
Pension contribution
Spacious brand-new office near Old Street with an all-day snacks bar
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success.
About the Company
Tide helps SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1 million globally across the UK, India and Germany. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-...
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