Skills

Communication Critical Thinking Problem-solving Training Accounting

Job Specifications

Job Title: Lending Operations Analyst

Location: 8951 Cypress Waters Blvd., 2nd Floor Dallas, TX 75019

Requirements:

• Bachelor’s Degree required (preferably in Operations, Finance, Accounting, or Business-related fields)

• Proficient in Microsoft Office applications (Outlook, Excel, Word, etc.) and Adobe Acrobat

• Strong written and verbal communication skills; fluent in English

• Prior experience in Lending Operations within a Financial Services company preferred

• Ability to adapt quickly to new systems and processes

• Detail-oriented, organized, and able to meet strict deadlines

• Strong analytical, critical thinking, and problem-solving skills

• Self-motivated with a strong sense of ownership and accountability

• Ability to work effectively in a team-oriented and fast-paced environment

Responsibilities:

• Monitor and respond to appraisal escalation requests from Home Loans

• Review monthly reports and escalate issues to management when necessary

• Provide client service support by handling incoming emails and field inquiries

• Escalate issues to management and recommend resolutions

• Participate in projects and training sessions; take meeting notes and minutes

• Support operational oversight of vendor services related to mortgage origination and other banking services

• Contribute to process improvements to enhance control, efficiency, and compliance

About the Company

Compunnel, Inc., founded in 1994 and headquartered in New Jersey, is at the forefront of providing customized workforce and digital transformation solutions, enhancing the total experience for our valued business allies. Our approach integrates innovative technologies with a human-centric dialogue, exceeding the needs of our customers, employees, partners, and key growth contributors and delivering exceptional value. With a strategic presence across the United States through over 30 local service delivery centers and glob... Know more