cover image
Capital One

Senior Manager, Risk Guide- Enterprise Services Risk

On site

Salisbury, United states

Senior

Full Time

28-10-2025

Share this job:

Skills

Communication Leadership Risk Management Change Management Risk Assessment Risk Reporting Organization Process Improvement Project Management

Job Specifications

Senior Manager, Risk Guide- Enterprise Services Risk
Senior Manager, Risk Guide- Enterprise Services Risk
The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.
As a Senior Manager Risk Guide Leader supporting EPX, you will partner with colleagues across product, tech and other risk teams to deliver results that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital One's continued stability and success. Responsibilities require partnering with a broad set of leaders and stakeholders to identify existing and potential emerging risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.
As a Senior Manager Risk Guide Leader, you will have the technical skills to understand our digital products and be able to effectively slope the risks. You will have knowledge of risk methodologies, the ability to build relationships and establish credibility with business, tech and risk partners. The ability to think from a customer back' perspective is also critical. Leaders in risk management at Capital One are highly motivated professionals with excellent organizational, technical, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to Capital One.
In this role, you will:
Partner with Product and Tech teams, leveraging a trusted advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities
Assist Tech and Product Risk leadership in delivering against their strategy and services
Develop a deep understanding of business strategies, products, services, and risk profile
Be able to evaluate the technical products and risk slope efforts based on technical and cyber impacts.
Implement process improvements: process certification framework, process hierarchy change management, change control, and risk reporting
Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and regulatory focus areas
Consult on Risks across the first line of defense business partners providing advice and guidance as needed
Participate in processes criticality assessments and process level assessments
Manage multiple tasks independently to meet deadlines
Communicate complex ideas concisely and convincingly, adjust communication to the audience and comfortable with presenting to executive leadership.
Collaborative, values diverse perspectives and seeks insights from others. Brings energy to the group and rallies them around a common goal.
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination
At least 5 years of experience in a technical domain or with technical products
At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
Preferred Qualifications
Bachelor's Degree or Military Experience
Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Management Certification)
At least 6 years of experience supporting, partnering and interacting with internal stakeholders
At least 3 years of Financial Services industry experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum Full time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & AnalysisNew York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & AnalysisMcLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, compe

About the Company

At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a sup... Know more