Job Specifications
Position Title:Compliance Quality Assurance and Control Associate
Location:Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America
Requisition Number:Req
Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
The Compliance Quality Assurance and Control Associate position is responsible for ensuring the accuracy and completeness of various Personal Care Attendant ( PCA) transactional processes associated with the Tempus Unlimited Fiscal Intermediary (FI) PCA Program contract and various Community Services contracts. Assure ongoing compliance with Tempus Quality program and FI/Community Services (CS) contract requirements. Prepare daily reports to communicate results of various quality activities to appropriate Tempus personnel. Inform Quality Assurance (QA) Supervisor of any quality trends identified during the quality control process.
$20.00 an hour
35 hours a work week
Monday - Friday, 8:30am - 4:30pm
2 weeks in office everyday for training
Training hours 7:30am - 3:30pm
Moves to hybrid model once training complete Essential Duties:
Perform all responsibilities of a Quality Control Assistant
Perform routine Quality Control testing of Budgets for various groups (FFS/SCO/CDC).
Perform routine updates to Corrective Action Spreadsheets ensuring the appropriate updates have been made and corrected documentation is filed in Laserfiche.
Assist with the cross training of new employee's (NHP, DD/DC)
Perform Quality Assurance tasks upon request (document extraction, sample production, Overbilling, PA testing).
Effectively interact with FI, Administration and Community Service teams to resolve issues (ie missing or incomplete paperwork).
Notify Quality Assurance Supervisor of any repeating error trends to improve the quality process and/or identify potential training issues.
Immediately alert appropriate Quality Control and other department individuals if a High Priority finding is discovered. Ensure a communication has been made and resolution steps are in process to correct finding, and procedures are identified to prevent re- occurrence if the finding is critical in scope (Someone shows up on OIG).
Perform other duties as assigned by QA Supervisor Competencies
Strong organizational skills
Attention to accuracy and detail
Ability to multi-task
Ability to work independently
Mentoring skills for Cross Training
Strong Understanding of Excel, Spreadsheets, and Graphs (ability to make monthly spreadsheets)
Perform all other duties as may be required. Requirements:
1 -2 years of Quality Control experience
High School Diploma or equivalent
Proficiency in Microsoft Office and Excel
Ability to communicate effectively both orally and in writing to all levels of the organization Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to:
operate office machinery such as phones, fax, copier
communicate with coworkers
To sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Travel
No travel is required for this position. Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
Sign on bonus
Referral bonus
Work/Life Balance - flexible work schedules
Paid time off - 25 days per year for full time staff
14 paid Holidays
Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
Basic Life, Short Term and Long Term Disability
On-site gym (Stoughton Location) and wellness initiatives
Annual Reviews with merit based increases
Employee Recognition Program
Financial Wellness - 403(b) Retirement Plan with matching
Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks
About the Company
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