Job Specifications
We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo
Hear from our UK team about what it's like working at Monzo
London or Remote UK | £44,000 - £50,000 share options | Benefits | Hear from the team
We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Collective it’s how we set Monzo up for success by bringing mission led people together to do work and banking differently. We foster a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse, high performing, innovative and agile workforce in doing the most impactful work of their careers to date. It’s an ambitious task to scale this culture and ways of working, but it’s a mission we’re committed to.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo
On top of all this, and the reason we’re looking for a new payroll team member is, we are expanding our products and mission further into the EU in 2025 and beyond. We are looking for a brilliant payroll associate with EU payroll experience to join our current payroll team to enhance and scale our current EU payroll processes safely.
Our People Collective
The payroll associate works in partnership with others in the People collective to ensure our Monzonauts are paid accurately and on time. They also support the wider payroll team, other People Collective teams and managers in understanding the complexities requirements of EU payroll legislation to create a delightful payroll experience at every point in the Monzonaut lifecycle.
Our Payroll team
You will be part of a 4 person team and will co-ordinate our current payrolls in Ireland, Spain, France, Italy, Netherlands, Germany and Portugal as well as new payrolls we set up in other EU countries.
You’ll play a key role by…
Working with our broader Tax, Legal and People teams to launch new payrolls around the EU, ensuring we bring to life the value of growing safely and in control.
Compiling and reconciling our monthly EU payrolls in line with our payroll calendar and processes
Answering general payroll queries for our EU-based Monzonauts in a delightful and accessible way
Monitor our payroll processes to make sure we minimise errors and provide technical expertise on how to consistently improve our payroll process
Act as the first point of contact between Monzo and our EU payroll providers to ensure we are receiving a gold-standard level of service
Work closely with our POps and wider People Collective teams to provide the best possible Monzonaut experience through accurate and timely data submissions
A great EU Payroll Associate will be…
Empathetic and passionate about delivering a great Monzonaut experience through accurate and timely pay
Open, adaptable and someone who embraces change, we’re a very fast growing business
Great at communication as frontline for payroll queries and contact for external payroll providers
Dedicated to getting it right for our Monzonauts and will have a keen eye for detail and the ability to spot and correct mistakes and prioritise well
Comfortable working with others in the people collective and is always willing to provide help and support
Knowledgeable about payroll process and procedure
Able to work with a high level of ambiguity
We’d love to hear from you if…
You have experience of end to end payroll processes from data input to data reconciliation and reporting in Spain or Italy as a minimum
You have knowledge of legislati