Job Specifications
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Reporting directly to Docusign’s Chief Information Security Officer, the Senior Manager, Identity and Access Management will be a strategic and product-focused leader responsible for designing and executing comprehensive, enterprise-wide strategies for identity and access management at Docusign. The Senior Manager will lead a small Identity and Access Management team within the Security organization which serves as the center of a hub and spoke model for the company. This team will set company policy and standards and work with cross-functional leaders and identity and access management resources (e.g., in IT, Engineering, etc.) to ensure the effective implementation of best practices across the enterprise.
This position is a people manager role reporting to the Group Vice President, Chief Information Security Officer.
Responsibility
Develop and execute the organization’s identity and access management strategy and standards, aligning with overall business objectives, digital transformation initiatives, and product and enterprise security requirements
Build a high-performing, product-driven team focused on measurable outcomes and continuous improvement. Lead and mentor members of the identity and access management team
Define, deliver, and continuously evolve identity and access management best practices
Collaborate with cross-functional identity and access management teams to implement secure best practices, ensuring proper management of user accounts and permissions, appropriately tailored access policies and processes, effective management platform and solution evaluations, and validation of efficacy of the program and controls
Operationalize governance and guardrails for identity and access management, ensuring safe and compliant use across the organization
Drive automation efforts to reduce the likelihood of human error, create efficiencies at scale, and optimize workflows
Advise on opportunities to embed best practices and features for identity and access management into Docusign products; advise on opportunities to embed best practices and features for identity and access management from Docusign products into company business practices
Translate technical risk and opportunities into business impact, providing clear updates, trade-off discussions, and recommendations to executives
Ensure practices meet internal security standards, industry frameworks, and regulatory requirements
Define measurable success criteria and report outcomes to leadership
Collaborate with customer-facing security teams to support security assurance activities where required
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
8+ years in identity and access management or related security disciplines, with 6+ years in leadership roles
Bachelor’s degree in computer science, data science, cybersecurity, risk management, artificial intelligence, machine learning, or a related technical field
Experience designing and leading identity and access management programs
Experience with product security, including secure development lifecycle and CI/CD best practices, and identity and access management risks and mitigation measures
Experience with enterprise security, including risk mitigation and governance of identity and access management issues relating to business processes, objectives, emerging technologies, AI and ML, and CRM, ERP, HRM, and other business workflows
Experience with threats presented through the exploitation of identity and access management risks and substantive experience working with threat intelligence, CSIRT, PSIRT, Product, and Engineering teams to combat such risks
Experience in data governance and security, including implementation of data governance and security frameworks, business initiatives to le
About the Company
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with soluti...
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