Job Specifications
Director, Technical Program Management - Card Decisioning Platform at Capital One summary: The Director of Technical Program Management for the Card Decisioning Platform at Capital One leads large-scale, multi-year modernization initiatives to deliver critical business goals and enhance scalable AI-powered financial decisioning systems. This role involves strategic leadership, stakeholder collaboration, and technical oversight to drive execution excellence across multiple lines of business, ensuring alignment with company vision. The director also shapes the TPM discipline within the organization, fostering a culture of delivery and engineering excellence in a highly regulated, technology-driven environment.
Director, Technical Program Management - Card Decisioning Platform
Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?
About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.
We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in.
About the Team:
Capital One's Decisioning Platform team is at the forefront of enabling the business to manage risk and deliver value across the entire customer lifecycle. We build and maintain real-time, secure, and AI-powered solutions for everything from customer transactions and fraud detection to credit applications across our card, lending, and banking products. Internal customers across the company come to our platform for their decisioning needs and we have high visible, high impactful goals lined up in 2026.
We're looking for a Director of Technical Program Management (TPM) to join our Decisioning Platform team and drive our 2026+ goals. In this high-impact, individual contributor role, you'll be a hands-on leader, driving large-scale, multi-year, and multi lines of businesses modernization initiatives.
You will:
Lead Strategic Initiatives: Take ownership of complex, cross-functional programs, directly defining execution strategies and roadmaps. Your work will be critical to our 2026 goals, including converging Legacy decisioning systems onto our new platform.
Partner with Stakeholders: Collaborate closely with technology, product, and business partners to align efforts with Capital One's long-term vision. You will need to be highly influential and strategic to prioritize key initiatives across multiple lines of business.
Provide Technical Leadership: Work with our engineering teams and internal customers to deliver on key initiatives. You'll balance strategic thinking with tactical execution to ensure the success of complex programs.
Build the TPM Discipline: Beyond your program work, you'll help shape the future of the TPM function within our organization. You'll leverage your industry expertise to demonstrate what a great TPM can achieve and help us build a culture of delivery excellence. You are:
a seasoned technical leader who can navigate ambiguity and drive results.
someone that thrives in a dynamic environment; and
are ready to provide thought leadership that builds engineering and delivery excellence . If you're passionate about changing banking for good and ready to tackle some of the most challenging technical problems in the industry, we want to hear from you.
Our TPM Directors have:
Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
Experience as a TPM leader to grow the TPM function practices within a large organization
Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
Deep focus on execution, follow-through, accountability, and results
Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications:
Bachelor's degree
At least 7 years of experience managing technical programs Preferred Qualifications:
Bachelor's degree in a related technical field (Computer Science, Software Engineering)
MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experienc
About the Company
At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper.
Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a sup...
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