Skills

Communication Leadership Salesforce SAP Sales Customer Service Attention to detail Databases Organization Accounting

Job Specifications

Our client, is seeking a Sales Support Analyst.

The Sales Operations Team is responsible for building, maintaining, and analyzing reports critical to the operations of the our client's sales team. The Sales Support Analyst will report to the Sales Support Manager. The role sits within the Sales Operations Team which interacts with the entire sales organization and is responsible for enhancing the overall operating efficiency and excellence of the sales function.

Sales Support experience

Proficient in supporting and processing contracts

2-4 years’ experience in the sales organization sales admin, sales support, customer service, or similar function

Applied working knowledge in all MS Office applications. Specifically, MS Word and MS Excel

Highly organized and capable of effectively prioritizing tasks

Attention to detail with the ability to multitask and prioritize tasks accordingly

Experience working with Salesforce/Netsuite

Excellent written and verbal communication skills

Experience in supporting multiple business lines

Must have excellent communication skills (oral and written)

Must have excellent organization skills and the ability to organize thoughts and ideas.

Must have the ability to interact professionally with both clients and peers

Responsibilities:

Responsible for providing support and administrative coordination on the sales/renewal process for Sales teams, including Sales Management

Able to discuss and explain contractual guidelines of OPIS products with account managers, finance, product managers, sales leadership, product delivery, sales operations in an accurate and organized manner

Assist in preparation and distribution for client legal agreements, attachments, proposals, purchase orders and business correspondence as required

Process signed and executed renewal contracts in Salesforce system and liaise with sales operations

Process product or service cancellations. Create cancellation forms and route to appropriate internal product group or accounting for processing

Maintain and meet all contracts requested by the account manager on behalf of the client

Responsible for researching and resolution of product delivery and invoicing challenges on behalf of the customer/account manager. With ability to accurately and succinctly explain any such resolution to the appropriate Sales team member, Sales Manager or client contact

Train junior sales support team members

Create and maintain sales performance related spreadsheets and/or databases for Sales Management monthly

Responsible for accurate and timely submissions by month end on any client cancellations to OV (order validation)

Submit to OV accurate client data information (edits/changes for address and or contact) for uploading into SAP

Assist and work with sales on outstanding orders still waiting on information and or waiting on PO (Purchase Order) to process and complete for revenue recognition

About the Company

AppleOne Employment Services is a full-service employment company. Founded in 1964, we are now celebrating over five decades of the AppleOne Experience. HELPING CAREER SEEKERS AppleOne Employment Services is unique in that we view the career seeker as a client. Other employment agencies see you as a commodity to be sold, and it shows in the way they treat you. Our services are always free to our associates, and we encourage you to take full advantage of them. We believe strongly that if we can continually deliver t... Know more