Job Specifications
Job Title
Director, IT Infrastructure & Cybersecurity
Job Type
Permanent
Union
Management
Position Classification
MLV2 Management
Salary Grade
FT or PT
Full-time
Hybrid Work
This position is eligible
Position End Date (if applicable)
Location
MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)
About This Position
About the Department
Mount Royal University’s Information Technology Services supports our mission by providing technical support, solutions, and diversified services to the Mount Royal community.
Solutions Delivery
Technology & Client Services
IT Infrastructure & Cybersecurity
ITS Projects
About The Role
Reporting to the Chief Information Officer and serving as a key member of the Senior Leadership Team, the Director is the ultimate authority for the development, engineering, stable operation, and defense of Mount Royal University's essential technology infrastructure. This scope encompasses data center operations, comprehensive network services, telecommunication systems, and the University's Security Operations (SecOps) function and architecture.
Responsibilities
The Director, ITS Infrastructure & Cybersecurity is accountable for the following primary areas, ensuring activities directly support the ITS Strategy:
Strategic Leadership and Governance
Vision Integration: Provides vision and leadership in the development and implementation of the ITS long-term strategic plan, ensuring deep alignment with the University's objectives (Vision 2030) and the Finance and Administration Strategy.
Cyber Risk Management: Establishes and leads the institutional IT risk management framework. Identifies potential vulnerabilities, manages operational risks, and provides significant contributions to MRU’s Enterprise Risk Management (ERM) practice.
Risk and Proposals: Manages operational risks and provides significant contributions to MRU’s Enterprise Risk Management (ERM) practice. In collaboration with clients, develops major technology proposals, enhancements, and business cases for governance prioritization.
Reporting: Prepares and presents regular, transparent status reports to executive stakeholders, outlining project progress, resource utilization, and budget performance, and the institutional security posture.
Infrastructure Operations and Technical Modernization
System Lifecycle Management: Manages the entire lifecycle—planning, design, development, testing, implementation, operation, and maintenance—of all mission-critical infrastructure hardware and services, ensuring integrated, efficient, and secure day-to-day operations.
Security Architecture: Defines and maintains the security architecture for the university's technology stack, ensuring security controls are correctly integrated into system design, deployment processes, and architectural review.
Cyber Resilience & Recovery: Shares ownership and accountability for comprehensive business continuity, disaster recovery, and the Cybersecurity Incident Response Plan (CSIRP). Leads the implementation of measures to ensure IT services delivery, data integrity, and protection of personal privacy.
Vulnerability & Threat Management: Oversees all vulnerability scanning, penetration testing coordination, patch management, and security monitoring activities to proactively defend against threats.
Financial Stewardship and Vendor Management
Budget Oversight: Develops the unit's annual budgets, including projections, monitoring revenues and expenditures, and conducting ongoing resource and cost-benefit analysis in collaboration with the CIO.
Contract Management: Leads or participates in contractor selection and contract negotiation for major agreements, including software licensing, hardware procurement, and outsourced support services, to ensure optimal value and service quality.
Team Leadership and Development
Talent Management: Leads, coaches, and mentors a diverse team of IT professionals, including infrastructure engineers and cybersecurity specialists, managing all aspects of the employment lifecycle, including recruiting, professional development, setting priorities, and conducting performance reviews, to build the capability required for Vision 2030.
Qualifications
Other duties as assigned.
A minimum of a Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience is required. A degree in Business Administration or Management is highly desirable and preferred, reflecting the strategic and financial accountability of the role
Minimum of 10 years of progressively responsible experience in the ITS field, with at least 5 years in a senior leadership role overseeing technology delivery in a large, complex, and mission-critical enterprise environment (e.g., higher education, healthcare, or government).
Demonstrated mastery and strategic oversight in the operation, maintenance, architectural design, and modernization of core infrastructure technologies AND the design, implementation, and