Job Specifications
Position Title: Product Owner, Sales Transformation
Position Type: Regular - Full-Time
Position Location: Toronto HQ
Requisition ID: 33743
At McCain, our Digital Technology team is dedicated to leveraging technology and data to drive profitable growth, enhance customer experience, and further our purpose of 'Celebrating real connections through delicious, planet-friendly food.' We have embarked on an ambitious digital transformation journey that spans our entire business, from Agriculture to Manufacturing, all with a focus on deepening our customer obsession.
As part of this transformation, we are making substantial investments in digital platforms, technology advancements, and fostering a data-driven culture. Our goal is to develop digital products that serve our customers, suppliers/growers, and McCain team members, enabling digital processes and data-driven automation. Through these investments, we aim to transform McCain into a company that empowers its teams with intuitive systems designed to enhance collaboration, productivity, and informed decision-making.
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
Are you ready to be part of this exciting journey? Join us and help shape the future of McCain through innovative technology solutions.
About The Role.
Join the Digital Growth team at McCain to digitally transform McCain’s Sales execution processes. We need a candidate to partner with our Global Sales team to vision and deliver a renewed digitized sales playbook with the right mix of in-person and virtual sales execution. You will be customer obsessed and understand how digital and data can be leveraged to intelligently target, grow and retain customers. In line with our ambition to scale value from McCain’s strategic platforms you will extend the usage and adoption of our strategic platforms (Salesforce and SAP) and uncover new solutions to deliver value across all our sales channels. Experience leading digital transformation programs in an FMCG environment and knowledge of selling to retail and food service operators will be highly regarded.
Core Responsibilities
What you’ll be doing.
Reporting to the Director, Digital Growth you will
Partner with global and regional Sales leaders of McCain to Co-create a 2–3-year vision & roadmap to digitally transform Sales processes across the McCain global organization.
Lead and direct Technology teams to support execution of the prioritized of initiatives
Establish KPIs and measures to track the progress and report the deliverables of technology initiatives.
Continually improve customer data quality & enrichment to enable prioritization of sales and service initiatives
Digitize to simplify commercial processes and embed data-led decision making and insights to enable continual improvement.
Continue the vision of making Salesforce the single source of truth for customer information and orchestrator of digital business processes for Sales teams
Look to replace any legacy solutions with global best practice and platforms.
Infuse knowledge of technology trends and competitor activity into decision making
Work closely with the Global Product Owner for Digital Marketing, Trade and Pricing and McCain’s Commercial leaders to maximize growth through connected marketing, trade and sales processes.
Technology Delivery
Develops, owns, and executes product roadmap.
Translates product roadmap features into well-defined product requirements
Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
Participates in the development process with the development team and external partners to deliver product changes.
Work closely with Data and Analytics teams to deliver Ai and data-led solutions.
Prioritizes and maintains the backlog for assigned products, balancing the requirements of stakeholders.
Partners with product stakeholders to define the user experience
Identifies change management impacts to end-user community and collaborates with respective stakeholders to manage/mitigate
Ensures data & Insights are available to create actionable outcomes to the ultimate customer.
Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
Understands Product roadmap risks, issues, and blockers actively assists with issue resolution
Elevation
Inspire, educate, and support product stakeholders in the regional markets to embrace and lead initiatives that will elevate their team’s Sales performance and expand the technical capabilities of all product users.
Guardianship
Act as the "guardian of the global process & solutions" to ensure that McCain maintains global standardization unless deviation is required for specific market conditions, and this is ag
About the Company
At McCain, we believe food plays an important role in people’s lives, with the power to bring individuals, families, and communities together.
As a privately owned family company with over 67 years of experience, a presence in over 160 countries, and a global team of 23,000+ people, our values and culture are at the heart of everything we do. Our product quality, people and customer dedication help us achieve global sales in excess of CDN $14 billion. Through our investment and innovation agenda, we continue to be a globa...
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