Skills

ServiceNow Workday Change Management Process Improvement Project Management

Job Specifications

James Adams is looking for an HR Process and Change Manager to join our client, a leading global professional services business. This person will lead a range of HR transformation projects focused on improving processes, streamlining operations and building a culture of continuous improvement across a global HR function. Experience within legal or wider professional services would be ideal, although it is not essential.

Length: 10 Month FTC (with a view to extend)

Salary: Up to £70k pro rata

Location: 2 days in Central Manchester

Role Purpose

The HR Process and Change Manager will take ownership of HR process improvement and change initiatives. You will drive operational excellence, champion best practice and guide teams through change. The goal is to improve the colleague experience and deliver consistent and efficient HR services across global operations.

Key Responsibilities

Lead HR transformation projects using recognised process improvement and change management methods
Work closely with HR, continuous improvement teams and business stakeholders to design, document and optimise HR processes
Standardise and scale HR processes globally while ensuring compliance with regulatory requirements
Measure and communicate the impact of changes across efficiency, cost, risk and colleague experience
Support the delivery of HR technology and data strategies
Maintain a continuous improvement framework for HR operations
Partner with compliance teams to assess labour law implications across different regions
Facilitate workshops and engage global stakeholders to validate process designs and gather feedback
Develop and track key metrics to assess operational performance
Act as a change agent, conducting impact assessments and supporting wider change activity
Drive adoption of HR technology and automation tools, partnering with IT, HRIS and external suppliers

Qualifications and Competencies

Lean Six Sigma Black Belt or equivalent
Background in HR, business, information systems or similar
At least five years experience in HR process design or transformation in a global setting
Proven experience leading global large scale change projects
Strong analytical and project management capability
Strong stakeholder engagement skills across all levels
Good understanding of HR systems and automation tools such as Workday, ServiceNow or RPA
Confident working with international teams and synthesising input from diverse HR communities
Strong understanding of international HR operations and compliance

If of interest, please send your CV now to apply!

About the Company

Hello, we are James Adams. Your technology, change, and digital recruitment partner covering the UK & Europe. We are passionate about people and put our customer's experience at the heart of everything we do. We recognise that each individual we work with is different. Which is why we look to provide a bespoke service tailored to your needs. We are experts in recruiting for technology, change and digital talent across the UK & Europe. We cover the following specialisms on a permanent or interim/contract basis. - Cloud ... Know more