Job Specifications
Salesforce Administrator, Conga CLM
Contract to hire
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What will you be doing?
World Wide Technology, Inc. currently has an opportunity available for a Salesforce Analyst, Conga CLM, within IT on the Salesforce team. WWT specializes in providing high-tech solutions and services that enable companies to better share, distribute, organize, and analyze information.
Responsibilities
Review, analyze, and work business support requests
Work in tandem with experienced team members to assist in strategic projects.
Perform day to day Salesforce configuration platform changes.
Develop relationships with stakeholders and end users.
Configure Salesforce to support business processes; this includes creating custom objects, custom fields, page layouts, approval processes, process builders, flows and validation rules.
Participate in solution designing for enhancements and strategic projects.
Participate in daily stand ups, project planning meetings, specifies, grooming, and business requirement gathering sessions.
Be able to communicate effectively with delivery team on issues, new requirements.
Conduct testing sessions with business users and provide feedback to the delivery team.
Learn and analyze new features from Salesforce releases for use on our platform.
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Qualifications
3-5 years of Salesforce CRM customization, support, and configuration on Sales Cloud and Service Cloud.
Understanding of sales reporting, salesforce security structure, salesforce data modeling.
Experience with Conga Contract Lifecycle Management (CLM).
Strong communication skills (written, verbal, and presentation).
Strong analytical/problem solving skills.
Knowledgeable and understanding of Software Development Lifecycle, particularly Agile Methodology, Change Sets in Salesforce, and maintaining sandbox integrity.
Independent and self-motivated.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all
full-time employees:
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $38 to $47 per hour. Actual
hourly rate will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geog