Job Specifications
About the role
This is a pivotal technical leadership role within the
Workplace Technology engineering team — responsible for defining and driving
the strategic technical direction across all workplace domains: Endpoint (EUC),
Identity, and Collaboration. As a Principal Solutions Engineer (PSE),
you will operate at the highest level of technical authority, shaping
architectural vision, leading complex design decisions, and solving Tesco’s
most critical workplace technology challenges. You will work closely with
engineering managers, architects, product leaders, and senior stakeholders to
ensure our workplace technology estate is modern, secure, scalable, and
continually evolving to meet business needs.
You will be responsible for
Strategic Technology Leadership
Define and evolve the technical architecture and
engineering strategy for Workplace Technology across EUC, Identity, and
Collaboration domains.
Act as the ultimate technical authority and trusted
advisor for architectural design, technical direction, and technology
selection decisions.
Translate business needs and industry trends into
actionable technology strategies, balancing innovation, security, user
experience, and cost.
Champion the vision for a secure, productive, and
modern workplace that empowers Tesco colleagues globally.
Cross-Domain Engineering
Excellence
Lead design and architecture for complex solutions
spanning:
Identity: Active Directory, Entra ID (Azure
AD), PKI, authentication protocols.
EUC: Windows, macOS, Android, iOS, MDM
platforms, virtual apps, printing, retail devices.
Collaboration & Comms: M365 (Exchange,
SharePoint, Teams), file services, meeting room tech, voice platforms,
digital events.
Define and govern architectural standards, design
patterns, and integration approaches across Workplace Engineering.
Drive forward automation, resilience,
observability, and infrastructure-as-code across all technology stacks.
Solution Delivery &
Governance
Provide technical assurance and oversight for
high-impact projects, complex integrations, and cross-domain initiatives.
Support engineering teams through architecture
reviews, design validation, technical deep dives, and solution
troubleshooting.
Ensure workplace technologies are resilient, secure
by design, and aligned with operational and compliance requirements.
Innovation & Future
Planning
Scan the market for emerging technologies (e.g.,
Generative AI, Zero Trust, modern endpoint management) and lead their
evaluation and adoption.
Influence long-term platform evolution, lifecycle
management, and technology investment decisions.
Shape experimentation initiatives, proofs of
concept, and architectural blueprints for next-generation workplace
capabilities.
Stakeholder & Leadership
Engagement
Work closely with heads of engineering, product
leaders, architects, and CISO teams to align on priorities and direction.
Represent Workplace Engineering in enterprise
architecture, security, and strategic planning forums.
Influence senior stakeholders through clear
articulation of technical choices, trade-offs, and business value.
You will need
Required Skills &
Experience
Proven experience operating as a senior architect,
technical lead, or principal engineer in a large-scale, enterprise IT
environment.
Deep expertise in at least two of the three
Workplace domains, with strong working knowledge of the third.
Demonstrable architecture experience across:
Directory & Identity Services: Active
Directory, Entra ID, PKI, MFA, Zero Trust models.
Modern Endpoint Management: Intune, SCCM,
Apple/Android device management, virtualisation, and endpoint security.
Microsoft Collaboration Stack: M365, Teams,
Exchange, SharePoint, voice/video platforms, and hybrid collaboration.
Strong understanding of cloud-native and hybrid
workplace architectures.
Skilled in automation, scripting, and
infrastructure-as-code tools (e.g., PowerShell, Terraform, YAML, Git).
Excellent understanding of technology lifecycle
management, cost modelling, licensing models, and vendor platforms.
Experienced in aligning technical designs to
compliance, privacy, risk, and regulatory frameworks.
Nice to Have
Exposure to Generative AI use cases within
productivity or collaboration tooling.
Experience integrating workplace technologies
across store, warehouse, and head office environments.
Understanding of ITIL, service transition, and
operational readiness practices.
Familiarity with governance workflows, identity
lifecycle, and access control models in regulated industries.
Personal Attributes
Strategic thinker with deep technical credibility
and broad enterprise awareness.
Highly collaborative, able to influence and guide
across engineering, operations, product, and security teams.
Capable of simplifying complexity and articulating
technical vision to non-technical stakeholders.
Comfortable with ambiguity, able to lead through
change and pioneer new approaches.
Passionate about building a