Job Specifications
The team you’ll be working with:
The Learning and Development (L&D) Partner plays a strategic role in supporting the identification, design, and implementation of learning initiatives that enhance employee skills, performance, and engagement. This role partners closely with business leaders, P&C business partners, and subject matter experts to ensure learning strategies and interventions align with organisational objectives and global Centre of Expertise (CoE) priorities.
What you’ll do:
Learning Needs Analysis
Partner with P&C partners and business leaders to assess capability gaps and define learning priorities aligned with organisational strategy.
Translate business needs into effective learning solutions and programs.
Support the creation of an L&D roadmap that aligns with company culture, future workforce needs and delivery of the CoE priorities.
Program Identification, Design and Delivery
Work with SME’s to identify and agree learning needs and appropriate delivery channels with a focus on the 70:20:10 approach
Design and deliver engaging learning programs, facilitate workshops, curate e-learning content and encourage the development of social learning and collaboration networks.
Identify and recommend external partners and / or interventions to meet learning needs where required; support arrangements as required.
Leverage technology platforms (LMS, LXP, AI and digital learning tools, etc.) to build scalable learning pathways to maximise reach and impact
Capability Building
Drive leadership, management and professional development initiatives across all levels.
Support onboarding programs for new hires and continuous learning for existing employees.
Facilitate sessions and coaching as needed to enhance leadership effectiveness and team performance.
Support and promote the early careers development strategy including arrangement for apprenticeships and inputting to the design of a new graduate programme
Measurement and Evaluation
Implement evaluation frameworks to assess the effectiveness of learning interventions.
Use data, feedback and AI (where appropriate) to continuously improve training outcomes and learning experiences.
Provide appropriate reporting and management information
Stakeholder Management
Act as a trusted advisor to business units on talent and learning issues.
Build strong relationships with P&C and business stakeholders to influence decisions and ensure adoption of L&D initiatives.
Manage vendor relationships where external training partners are engaged, including apprenticeship providers.
Support leaders with the appropriate and timely use of learning budgets in support of business strategy
What experience you’ll bring:
Proven experience in an L&D or Talent Development role, ideally within a consultancy or fast-paced, complex environment
Strong instructional design skills and a passion for delivering high-impact learning experiences
Excellent facilitation, coaching, and communication skills
A data-driven mindset with the ability to measure learning effectiveness and translate insights into action
Proficiency in using learning management systems (LMS), Learning Experience Platforms (LXP), AI for learning and other digital learning tools
CIPD qualification or equivalent is a plus
Coaching Accreditation (ideally Gallup) is a plus
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
About the Company
NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
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