Job Specifications
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
We are seeking a visionary and commercially astute Strategic Insights Director to lead our Insights & Analytics team. This role is pivotal in shaping the strategic direction of our business by delivering actionable insights that drive growth, enhance customer experience, and inform decision-making across the organisation.
As a member of the leadership team, you will report directly to the Managing Director and collaborate closely with stakeholders across Marketing, Technology & Data Platform, Finance, Product, and Servicing. You will be responsible for transforming complex data into compelling narratives that influence strategy and execution at the highest levels.
You will be accountable for setting the strategic direction for the analytical and reporting capabilities of our internal data platform and will work closely with our data engineering team to help guide effective and accurate data collection and transformation practices.
Core Responsibilities
Leadership & Data-Driven Strategy
Lead and inspire a team of 15–20 data and analytics professionals, fostering a culture of curiosity, collaboration, and excellence.
Be the voice at company leadership level that drives a business-wide understanding of the value of high-quality data, data ownership, and insight-based decision making.
Define and execute the strategic vision for insights and analytics aligned with business goals.
Act as a trusted advisor to the Managing Director and executive team, providing thought leadership on data-driven strategy.
Data Platform Strategy
We are currently modernising our data Lakehouse platform, investing in best-in-class software solutions and advanced architectural patterns.
You will be a key strategic stakeholder in design and investment decisions, with direct accountability for ensuring the platform meets the organisation’s needs for data-driven decision-making.
You will take ownership of the layers of the data platform that enable high-quality data analysis, insight generation, reporting, and dashboarding.
You will ensure that the right tools and the right data are available to your team and to the wider business through self-service capabilities, enabling efficient and reliable access to information.
You will be responsible for delivering a simple and well-organised platform that serves not only technically skilled teams, but also non-technical areas, leveraging generative models and platforms to provide accessible insights and strategic guidance across the organisation.
You will lead data governance efforts, promoting data quality, lineage, and risk management in collaboration with partners in risk, compliance, and audit.
You will also be accountable for developing cutting-edge platforms and frameworks powered by Large Language Models (LLMs) to uncover insights that may not have been previously considered by teams, driving not only current knowledge but also enabling the formulation of new, unasked questions that expand strategic thinking.
You will work closely with data engineering and product teams to ensure that upstream data collection, ingestion, and transformation processes are effective and aligned with business needs.
You will actively promote best practices in data governance and data quality across the platform, ensuring trust and confidence in the data used throughout the organisation.
Insight Generation & Storytelling
Translate complex data into clear, actionable insights that inform business strategy, product development, marketing effectiveness, and customer experience.
Develop and maintain a comprehensive understanding of customer behaviour, market trends, and competitive dynamics.
Stakeholder Engagement and Business Partnership
Through your team, you will:
Partner with Marketing to optimise campaign performance and user segmentation.
Collaborate with Technology and Data Platform teams to ensure robust data infrastructure and governance.
Work with Finance to support forecasting, performance tracking, and ROI analysis.
Support Product and Servicing teams with insights that enhance user expe
About the Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to ...
Know more