Job Specifications
Job Title: Training Coordinator
Duration: 06 Months with possibility of extension
Location: Mirabel, Quebec J7N 3L3
Required: Bilingual (French and English) is required for this role (being in Quebec)
Job Description:
ASSET: Prior experience with Workday Learning (LMS)
Role:
We are currently seeking a Training Coordinator to support Canada Manufacturing operations.
The person in this position will be responsible for planning, coordinating, and executing logistics operations for training activities supported by client.
The ideal candidate will be able to establish relationships quickly and easily with team members and customers, demonstrate flexibility to adapt to changing business needs, and possess excellent professional communication skills. In addition, the selected candidate will have exceptional attention to detail, and possess great organizational, time management, event planning and project management skills.
A typical day in this role:
Provide logistical support for training events Support and moderate classes delivered virtually.
Communicate with instructors, suppliers, or event sponsors via email, phone, virtual and face-to-face meetings.
Extensive use of Learning Management System (LMS) to schedule courses/classes, manage and update various types of enrollment processes and completions, and generate reports.
Track and manage class/program information, requirements, and completion of tasks associated with event support.
Promptly mitigate known and unexpected issues that could impact the timely and successful execution of a training event/program.
Create training documentation updates (i.e., embedding survey questions into Training PowerPoint slides, creating step-by-step instructions for virtual class participants)
Work closely with the internal teams to collaborate on answering and finding solutions to specific training requests or needs and achieve optimal participation.
Research potential speakers and trainers to answer to answer specific requests or needs.
Negotiate training course fees and contracts with the trainers or their affiliated agencies.
When needed, arrange and schedule training rooms, instructors, catering, and required equipment when applicable
Other Job duties may be assigned.
Experience & Skills:
A technical college (CEGEP) diploma in office or business administration is required with 1-2 years of experience in a similar role. A university degree (bachelor’s) in a relevant field may be recognized as equivalent professional experience.
Must possess excellent written and verbal business communication skills in French and English.
Ability to follow defined processes, and work independently and as a team with minimal oversight.
Ability to work with multiple projects simultaneously while taking care of all the necessary details.
Ability to prioritize and self-manage work assignments in order to meet project deadlines, and cost expectations.
Capacity to be highly time efficient in managing such projects to meet the customer deadlines and expectations.
Ability to work in a fast-changing work environment.
Must be proficient with all MS Office Suite applications and other standard office applications (Minimally Intermediate in Outlook, Word, and PowerPoint, and advanced in Excel)
Must possess excellent customer service and interpersonal skills with the ability to adapt to different types of audience.
Experience running reports to provide status updates to customers (set correct parameters, analyze the data for accuracy/issues, summarize data, and format the report output for easy review)
Asset:
Previous experience planning events (ideally training events) for internal or external customers.
Experience with business Learning Management Systems
Ability to identify areas for continuous improvement in the work environment and processes.
About the Company
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies...
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