Job Specifications
Why This Role Matters
MissionHires is partnering with a growing technology services firm to hire a ServiceNow Developer with deep CMDB expertise.
This hybrid role is based in Chandler, AZ (Greater Phoenix area), with occasional in-person client meetings.
You will play a critical role in building and optimizing CMDB capabilities, implementing Discovery and Service Mapping, and driving integrations across ITSM, ITOM, ITAM, and SAM modules to improve asset visibility and IT operations efficiency.
How You’ll Contribute
Design, develop, and configure CMDB-related functionality within ServiceNow.
Implement and fine-tune Discovery and Service Mapping to ensure accurate CI data.
Build and maintain integrations using REST, SOAP, and JDBC.
Create and manage identification and reconciliation rules, CI relationship models, and MID Server configurations.
Collaborate across ITSM, ITOM, ITAM, and SAM teams to maintain data consistency and integration.
Troubleshoot CMDB, Discovery, and integration issues end-to-end.
Support platform upgrades and participate in agile ceremonies (sprint planning, retrospectives).
Produce technical documentation, solution designs, and enforce best practices.
What Makes You a Great Fit
3+ years of hands-on experience as a ServiceNow Developer or Engineer.
Deep expertise in CMDB architecture, Discovery patterns, and CI relationships.
Proficiency in JavaScript, Glide APIs, and Flow Designer.
Experience with at least one module: ITSM, ITOM, ITAM, or SAM.
Strong understanding of integration protocols (REST, SOAP, JDBC).
Ability to create and maintain technical documentation and solution designs.
Must be based in or able to work hybrid from Chandler, AZ (Greater Phoenix) with occasional client site visits.
Perks & Benefits
Fast-paced environment with exposure to enterprise-level ServiceNow projects.
Collaborate with experienced architects and cross-functional teams.
Professional growth opportunities in a ServiceNow-focused role.
Collaborative, forward-thinking culture that values innovation and teamwork.
Comprehensive benefits package including:
Medical, Dental, and Vision Insurance
Life Insurance
Retirement Plan (401k)
Equity Options
Paid Time Off (PTO)
Flexible Work Arrangements