Job Specifications
Job Title: Application Transformation Subject Matter Expert (SME)
Location: Osterley, London, UK
Employment Type: Contract
Job Responsibilities:
Establish the long-term My App Strategy, aligned to business goals and customer needs, integrating external trends, benchmarking, and innovation.
Align App strategy with broader Value Stream objectives, actively managing dependencies, risks, and opportunities
Define, communicate, and ensure strategic alignment of App Epics & Capabilities for a unified user experience.
Work in partnership with Heads of Product to prioritise and deliver App initiatives effectively across squads, in a logical high-impact sequence.
Establish a sustainable virtual ‘App horizontal’ across Agile Release Trains, creating a consistent voice for the App, acting as the central point for App leadership across portfolios.
Monitor and drive App KPIs, set targets, analyse trends, and ensure continuous improvement plans are in place for both user experience and commercial results.
Drive the operating model, cadence, and rituals for how App priorities are defined, agreed, and delivered, in partnership with Product, Design, CX, Technology & Strategy teams.
Identify skill gaps across squads, working with leaders to upskill colleagues through coaching and knowledge sharing.
Represent the App in senior stakeholder conversations, share updates, and drive organisation-wide engagement in its development.
Foster a strong internal App culture and community across teams and domains, champion the App as a product and platform.
What you’ll bring:
You’ll bring deep App expertise & transformation experience, paired with strategic thinking and stakeholder influence. You have proven success at defining and driving cross-Agile Release Train consistency, ensuring pace of transformation, as well as the right customer and business outcomes through App product delivery.
A strategic mindset with a proven ability to define, communicate and execute a long-term product platform vision, especially for customer-facing mobile apps.
Expert-level knowledge of App UX/UI, performance frameworks, release models, platform-specific capabilities (e.g. iOS/Android), and mobile innovation.
Senior product leadership in App strategy, delivery, or platform development, with proven successful app transformation achieving market-leading app experiences through Agile/SAFe delivery models.
The ability to work independently and navigate matrix organisations, influence at senior level and balance priorities across multiple business areas and ARTs.
Excellent stakeholder engagement, communication, and cross-functional leadership, you’re able to deliver effectively through others.
Proven accountability for customer outcomes and commercial performance in a mobile context.
Experience working in or across Agile Release Trains or equivalent scaled Agile models.
Strong familiarity with iOS/Android release cycles, store guidelines & platform innovations preferred.
Data-literate with ability to define and act on KPIs to drive performance.
A passion for customer experience, design and platform-led thinking.
Experience in leading horizontal/platform product roles across ARTs or similar structures would be advantageous.
A background in media, telecoms, or customer experience-led sectors with App as a key channel.
About Net2Source UK
Net2Source is a global workforce solutions provider with a footprint in 32+ countries and over 4,500 employees worldwide. Our UK team is dedicated to placing top IT professionals in impactful, rewarding roles across the industry.
Equal Opportunity Statement
Net2Source Ltd is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace free from discrimination.
GDPR Notice
By applying, your personal data will be handled securely in line with GDPR and Net2Source’s privacy policies. We will not share your profile with any client without your consent.
About the Company
Net2Source (N2S) is a global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 32 countries. and in-house Glo-Cal (global and local) teams to support our clients.
We carve out custom talent solutions, keeping People, Process, and Technology as the pillars of making the process simple, robust, and efficient. With over 3,500+ contractors working worldwide, we specialize in Contingent Staffing, RPO, Direct Sourcing, Payroll Solutions (EOR/AOR), ...
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